-
June 2024 by laruel gray
A very nice respectable man he's awesome perfect service got that razor hello moto
-
April 2024 by Joey Walburg
They are a rip off. They over charged me for a phone. I went in the store to paid because I couldn't get through to them so I went in the store to pay. Some before me got the same phone and paid $100. Less than me. Their system was down so I couldn't make a payment so he said it was free for that month and to pay next month. My payment was due on the 25th of each month. I tried to call to pay and couldn't get through. I still was paying on my old phone so I called boost mobile from that phone. They told me that my phone wasn't working because they cut it off. I asked why and he said a payment was due on the 6th of each month. I explained that my payment was due on the 25th and what his employee told me. I never dealt with this company before so instead of paying them I just kept the phone off. So I paid 300.00 on a phone that I can't use. I would never deal with that company again. Now I'm stuck with a new phone and can't use. I only had it for 3 months. I think they took a vantage of senior citizen that is 71 years old.
-
March 2024 by laylay the unicorn
Keith and Ty are amazing and helpful with every issue I had
-
October 2023 by anthony fuller
All stores are closed been riding around
-
September 2023 by tondalaya allen
The service was excellent
-
April 2023 by Kevin Eble
Boost is horrible!Stores can't even look up an account by account number! Store force charges $25 for activation of a new line when it is not necessary to do so. If you activate online, the stores charge you to complete the activation or to change your phone. Ridiculous! Fees on top of fees on top of fees! All hidden and add up to way too much!I canceled my Boost account before it even started! I do not recommend them at all!Try MintMobile or Visible. Better prices, better customer service, and no stupid 'activation' rip-off fees!
-
March 2023 by Donna Thomas
Still upset I had to pay 4 extra dollars and it wasn't my fault about the cyber attack thinking seriously about changing to another company
-
December 2022 by Connie King
In my opinion don’t buy Apple AirPods from Boost they are FAKE! ISO 16 can now identify when you try to connect fake AirPods after complaining they couldn’t be verified on my phone I thought I got a bd April I returned and bought the pros after week and doing research I found out they are fake. I brought them in to return them and of course they refused. I will be making as much noise as I can about this company not to mention reporting them to the property authorities.
-
September 2022 by Daniel Arciniega
Good place very friendly
-
September 2022 by C Wiggs
Quick and professional
-
August 2022 by Penelope Lucy
I had the most wonderful experience here for my first time on Friday with an associate that was there by the name of Kevin. I went in just for asking questions on switching and I ended up switching over my plan and was very satisfied more than I have been with any service with Metro so now I am a boost customer thanks to Kevin. On top of it I was having a really messed up day due to my phone and once I left there I was very pleased I always tell my kids it's the little things that matter in life that people overlook. I really appreciate that young man. I had to ask his name to leave a compliment. I recommend this store to anyone but please ask for Kevin. ! Tell him a valued customer sent you?
-
March 2022 by Renee&Condrell Brown
Kevin was great! Went to other stores they told me I had to buy new phone but Kevin just switched the SIM card and on my way thanks so much.
-
February 2022 by Jon Spurlock
My boss bought us 2 new phones from the physical store on Lockbourne in Columbus, Ohio. Thru many order changes and the most stressful hour I've ever spent in a cellphone store. Kevin kept his cool and after restarting the order a few times, got everything perfect as only a champion customer service specialist could be expected.
-
November 2021 by Child Of Family Love.
Hate it when you cant get an extension time when unable to pay bill on time& other phone carrier's provide you to compassionate you when times get rough & I'll be switching soon? Just another lost customer boost!
-
November 2021 by Jim Knight
Ok just now that friendly
