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January 2024 by Zach F
Kevin Adam’s was great went out of his way to help me and stayed in touch through the whole process. My issue is the pre sale service that was done to the vehicle or lack there of, air filter and cabin filters were never replaced. Simple things like that makes me wonder how thorough they were on the rest of the vehicle. I’ve went over it myself and found a few things they missed maybe it was an oversight on their part but probably won’t buy from there again.
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January 2024 by Zach Butler
Jose was awesome! ? He answered all questions I had and explained the process thoroughly. I’m making some decisions but will definitely come back because of him to purchase when I get myself situated. Thanks for making the stressful decisions of buying a car easy Jose!
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January 2024 by Riki Adams
Kevin is amazing! He knew I was looking for a decent safe car for my son at a good price and contacted me regarding a car that came available! Sent pictures had it checked out by service, it had low mileage and no damage, he said that he would buy it for his son… I trust him. It has been a great car for my son.
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January 2024 by Jessica Mechele
BEWARE**** I do NOT recommend bringing your car here!! I have brought this location tons of business over the years, from purchasing a car, to service on both of my vehicles. After doing a diagnostic and being quoted 1500$ to repair a clanking noise on my Durango I was billed over 6k. The GM said someone else approved the additional work on MY vehicle, although, he was unwilling and unable to provide me with a work order or any reassurance that this was even the case. He was uninterested in reaching a reasonable resolution for all parties and displayed ZERO concern or remorse. He spoke to me in such an arrogant and unprofessional tone making me feel belittled and unheard. As a woman owned dealership the condescending demeanor he displays towards women is disappointing and unacceptable. I should mention this is NO REFLECTION of the sales reps. They are all professional, kind, and as helpful as they could possibly be with a GM who has zero interest in providing pleasant and fair experiences for his customers. He also mentioned he is in the midst of 8 (soon to be 9) small claims court cases. He is the epitome of why dealerships and service garages get a reputation for being slime balls.
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November 2023 by Michael O'Donnell
I took my son in to look for his first car, and we ended up with the right car at a great price, especially in today’s market. Josh Shepherd was the man we went to see, and he was extremely helpful. He was fun to work with and made it an easy transaction for us. My son is very happy with the car, and I’m happy that it all worked out the way it did. We would happily buy another vehicle at Bob Caldwell, and we’d gladly work with Josh again!
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November 2023 by John Williams
Just recently traded in my Jeep Wrangler for a 22 Ram Quad Cab. I have dealt with a lot of dealerships over the years but Josh Shepherd and Bob Caldwell really came through for me and one of the best experiences I've had purchasing a car , Josh walked me through the whole process and really explained every detail really well and answered all my questions, Josh made it a super easy and relaxing transaction. Josh was just an all around great guy to work with. Thanks Josh, I love the truck.
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November 2023 by Kristen Begin
Absolutely loved the treatment and patients of the staff, especially Josh Shepherd! He was amazing, working with us to find us a few options that were suitable for our needs and within our requirements. We had been looking a few different places and ultimately the friendliness and willingness to work with our needs, rather than just pressure us into a sale is what brought us here.
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November 2023 by Taylor Brubacher
Recently bought a vehicle here. Was not a bad experience but I don’t think I would recommend them to a friend. They refused to negotiate on pricing which is not unheard of but annoying an then sold me a vehicle with ext. damage that was knowingly covered up( and poorly). After I discovered the damage I took it into a body shop and was told that it was most likely done to get it sold and definitely as cheaply as they could. All this while claiming to be “different” then other dealers who are “just trying to make sales”.??
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November 2023 by Michelle
I had to trade in my beloved Wrangler and they made my experience so smooth. Michael and Tyler were absolutely amazing to work with! They were never pushy like some experiences I've had in the past from other dealerships. Brad took care of pricing and he gave me a great price on my new baby and a more than fair price for my trade in. If I had to make the bittersweet decision to make the switch, I'm so glad I came here to do it! They took great care of us!
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October 2023 by Jamie Kuhlman
We bought a perfect little used Honda through Devin at this dealership. He was helpful, honest, and great to work with. Very happy!
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August 2023 by K Harris
My wife was in the market for a new Grand Cherokee. Tyler, the sales agent who helped us was very friendly and knowledgeable. When he was unsure he did the research and was able to give us a definitive answer. The finance department was very knowledgeable and they got us in and out quickly. Thank you to everyone involved in the car buying process.
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August 2023 by Anil Patel
I recently bought a Jeep Grand Cherokee from this dealership, and I'd have to say that the experience was great. I worked with Dino Westerfield, and he was incredibly knowledgeable about the vehicle. More importantly, he made the buying experience friendly. There was no pressure to purchase the vehicle, and he made the test drive very easy/informal. It truly made for a great experience. Additionally, it was great working with the Finance Team at Bob Caldwell. They were very friendly and organized. Overall, I would recommend the Bob Caldwell dealership to anyone in the market for a Jeep.
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July 2023 by Brian Tweedle
Wendy took care of me as soon as I arrived. I just needed an oil change and tire rotation. The service department had been monitoring my brakes and tires during my previous service calls and I thought maybe it was a good time to replace all. During the multi-point inspection, the tech determined that I still had a ways to go before considering replacing the brakes and tires. I really appreciate the care and integrity Bob Caldwell Chrysler showed me.So even going through the express lane with at least 1 customer ahead of me, I was on my way after about 45 minutes; the original time estimate was 90 minutes. Thank you, and well done!
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July 2023 by micaella clay
I worked with Michael Starner he was absolutely wonderful. Very knowledgeable and wasn’t pushy. He made us feel at ease in the buying process after a horrific car accident took our vehicle. Completely great ful for him and the Caldwell group. Highly Recommend!
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July 2023 by Raechel McCoy
My husband and I had a great experience led by Dino at the dealership. We traded in our vehicle and bought a gorgeous Venza. Everything from the trade to the purchase was smooth, very quick, and prices were great. They gave us an unbelievable rate and they have our business when we car shop again! Thanks again Dino and the team! - The Honeymans
