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October 2024 by John & Maria Brausch
I am very happy with the service I received from Big Bob's Flooring Outlet on Woodman Ave in Dayton. Aaron was professional and easy to work with. Any issue I had was resolved quickly. The installers came when expected and did a great job. I'm glad I bought my carpet there.
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May 2024 by Steve Dempsey
My experience was A+
Mark Murphy, Account Manager walked me through the entire process starting with a visit to my home to measure and recommend flooring that would best suit my needs. Back at the store we looked at flooring and found products that was in my price range and made the most sense. He set up the service/installation on days that was best for me and followed up after installation to ensure I was happy with the results which he assured me, I would be very pleased prior to the install. He was was correct. Looks amazing!
Thank you Mark. It was a pleasure working with you! Keep doing what you do, you are good at it!
I would like to also give a shout out to the Isaiahs, the installer. You worked so hard to make sure every detail was right from start to finish. Job well done!! Boy, I was lucky to have you as my installer. Your a perfectionist!
Can’t forget Justin. He was here on sight working hard following Isaiahs lead. You did good! You guys make a great team!
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April 2024 by Brandon Miller
Dwayne is as solid as they come! Super knowledgeable and beyond fair with prices. Would recommend to anyone!
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February 2024 by Jessica Morgan
We recently had Big Bobs replace about 800 sq ft of flooring in our house that a previous company installed incorrectly. The knowledge and craftmanship of the installers were fantastic, and I was blown away with how good the floors looked when finished. The salesmen were also great with explaining things and helping us pick a great floor. We will definitely use them again!!
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November 2023 by Zane R
My experience at Big Bob's flooring with Aaron has been exceptional. He was professional, knowledgeable, and extremely patient, as I vacillated between the numerous Nature-tek options. I cannot recommend his expertise enough! What a great experience from start to finish!
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November 2023 by Blake Bennion
Don't have prices on website.
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August 2023 by Spyke Fleming
Great floor place. Super friendly. Great prices! Super helpful! Each time I drop in looking for a quick floor solution I leave blown away with the service.
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June 2023 by Doug L.
We purchased flooring to DIY our upstairs from here about a month ago. The flooring we got was a great price and also good quality. The two salesmen working loaded our truck for us and we're very friendly. The salesmen we worked with was knowledgeable and explained the differences in flooring to us before we chose what to buy. I cannot comment on their installation but the products they sell are great and they have low prices.
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May 2023 by Pia Siqueira
My experience at Big Bob's flooring with Aaron has been exceptional. He was professional, knowledgeable, and extremely patient, as I vacillated between the numerous Nature-tek options. I cannot recommend his expertise enough! What a great experience from start to finish!
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May 2023 by Jesse Bobo
We've used them previously. They have a great selection, and you will save money
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April 2023 by Bharati Roy
Very happy with timely and professional service! Mark was very honest and helpful in the showroom picking out the wood flooring that matched the existing floor in the rest of the condo and getting everything arranged from the measurements to ordering the material and setting up the installation. Isias worked on the installation and did an excellent job getting it done well and in timely fashion. Could not have asked for anything more! Thank you!
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April 2023 by Marcie Bloom
My husband and I ordered an area rug for my grandsons bedroom. I can't wait until it's done his room is going to look awesome. We always go to Big Bob's we've been going to Big Bob's for 28 years
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November 2022 by Julie Davis
The guys in the store are great and my carpet is beautiful. However, the installers left a big mess that I had to clean up in the lobby, elevator, hallway of my building. And the HOA told them not to put the carpet in the dumpster so they took it to Kroger and put it in their dumpster. The people that service the dumpsters had to empty it twice and were not happy! I was notified by the HOA concerning this.
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November 2022 by Donna Lajoie-Daniel
Had questions but people were not active with customers
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November 2022 by Steven Ferguson
Great customer service and experience.