Beer Dock & Jay's Beverage Center is a drive-through store with a fast and friendly staff. The convenient service means customers do not have to get out of the car and do not have to worry about theft. However, multiple reviews note that attendants sometimes smoke cigarettes while working. This has bothered customers, particularly those with asthma or with a dog in the car, who find it disrespectful. The drive-through concept is praised as very convenient, with one reviewer suggesting all stores should be drive-through.