AutoZone Auto Parts in Columbus, OH, is a top retailer for automotive replacement parts, offering a wide range of new and remanufactured components, maintenance items, and car accessories. Customers report positive experiences, particularly praising the helpful and patient staff, especially one employee known for excellent service. Many appreciate the store for its comprehensive selection of car parts, noting that it is the go-to destination for automotive needs. However, some reviews indicate mixed experiences with customer service at different locations, highlighting issues such as poor phone response and a lack of attention to customers waiting in line. Despite these concerns, many loyal customers value the lifetime warranty on parts and the convenience of used oil disposal provided by the store. Overall, AutoZone stands out for its quality products and knowledgeable staff, making it a reliable choice for car parts in the Columbus area.
I only went in here because I had never seen a bigger auto zone
August 2024
They get so busy that they can't answer the phone, if you're trying to call to verify a part showing in stock. They will make recommendations to other places that might have the part outside of their network. I love the customer first approach.
June 2024
Uuufff, very good experience in this place and exclusively with this boy called (KING) very good attention very good treatment super patient in everything he was really very good and patient with me thank you friend (KING) I CONGRATULATE YOU..??
