The AT&T Store in Columbus offers a wide range of devices including phones, tablets, smartwatches, and connected devices from popular brands. Customers can choose from various wireless data plans, including flexible prepaid options with no annual contract or credit check. The store provides unlimited data plans that include nationwide AT&T 5G service at no extra cost, making it easy to stay connected. Customers frequently praise the friendly and helpful staff, noting their professionalism and willingness to explain processes clearly. Staff members like Telia and Shalynn are recognized for their kindness, knowledge, and excellent customer service. Customers appreciate the store’s ability to handle complex issues, such as transferring phone numbers from other providers, with patience and expertise. Many mention that staff like Mark and the store manager are attentive, courteous, and efficient, making the upgrade process quick and smooth. Overall, the store is highly recommended for its friendly atmosphere, helpful staff, and quality service, ensuring customers leave satisfied and connected.
Joshua was very kind, welcoming, helpful, polite and professional person with good knowledge about the products and excellent customer service skills. My wife and I had a very good experience at the store with him helping us with our requests. He took excellent care of his customers and we left the store with good experience.
March 2025
Telia was so kind, friendly, and relatable! She walked me through everything while upgrading my phone. You can tell she loves her job and is such a people person! Thanks Lia!
March 2025
Daniel was great. He was very informative and helpful. He had great customer service
