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December 2023 by C M
I'm sure I was like you, reading all of these positive reviews thinking it's too good to be true. However, America's Best absolutely lived up to its rating.Five star experience all around. Booking an appointment online was fast, greeted with a short check in, then got my eyes checked and saw the optometrist within minutes of each other. I was wary since my brother had a bad experience at another location, but it was amazing for me. After insurance, I had the full exam and upgraded, thinner, impact resistant glasses for $81. Can't recommend this place enough!
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December 2023 by What Goes Around Comes Around
I visited many optical stores, and ended up getting my glasses from America's Best because of the prices and excellent customer service. I first met Michaela, and asked her to point me to the least expensive frames. She helped me look through many frames, including those on sale, and was so helpful during the lengthy time it can take to find the right ones. When it came to lenses, she helped me get the treatments I needed, while trying to keep the cost down. She never tried to up-sell me and all charges were straightforward. When my glasses were ready to be picked up, I met with Luke and he helped with the fitting. Some adjustments needed to be made, so I came back later and Michaela finished the fitting. Glasses are expensive, but I need them to drive, so I have no choice. The prices they advertise are real. Not the fake prices other places offer, until they start listing all the rules, exclusions and requirements to qualify for their "sale" prices. If you want to be treated well, and not looked down upon because you don't want to spend a fortune on designer glasses, this is the place. Thank you, Michaela and Luke for being so helpful, patient, and kind! You are very much appreciated!
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December 2023 by diane jones
Stacey was so very kind patient and helpful. So far all but one man in the store have been fantastic through 4 pairs of glasses. Thank you for a great experience.
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December 2023 by Bobby S.
Ask for Luke the manager. Knowledgable, polite and professional and patient. This is a great example of a company that seems to get customer service.
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December 2023 by Mary Kramer
I have gone to a few America's best in the Columbus area. I went to the one on Bethel Rd for the 1st time. I received outstanding service. I really enjoyed their eye doctor. Explained everything so I could understand. Wonderful Doctor. The Staff were great helping me pick glasses.They were extremely friendly. I can't say enough. I WILL BE BACK.
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December 2023 by Ali St. James
I’ve been going to optometrists since I was 6 and this has to be the best experience ever! I was warmly greeted when I arrived, was provided quick and friendly service, given multiple options, and had plenty of time to decide. They took care of my emergency and helped me with new contacts and glasses. Everyone is friendly and helpful, and their selection beats anywhere else I’ve been. I have found my permanent new optometrist!
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December 2023 by Karli Kididis
Wow! I went for the price, and left with a positive experience! Megan, Denese, her gentleman coworker and the doctor were ALL amazing. I hate doctors and haven't had my eyes checked in almost a decade. I was in and out under an hour, with glasses ordered and a warm feeling like I was family. I can see clearly now, my anxiety is gone! ?
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December 2023 by Ej Hall
Friendly staff. The optometrist, Mr. Khaled Khamees, was very friendly - sharing stories with me. He showed me my scans and went over them thoroughly.
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December 2023 by Rian Foreman
I was very excited to see this location open as I had previously been going to the Polaris location for the past few years and this was much closer to home.This place is golden. From the person greeting me when I walk in to the amazing Dr Khamees, I felt well taken care of. Dr Khamees took the time to listen to what I did not like about my current prescription and he tried two different prescriptions until I found what contacts were best for me. I have never had an optometrist care and take the time like he did.Thank you to the whole staff and Dr Khamees!
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October 2023 by Joey S.
The best experience I've had in a while at any type of office setting. The doctor took his time explaining everything to us and the entire staff was extremely nice to us from start to finish. Also, Me and my girlfriend got 2 pairs of prescription glasses + eye exam for $79. 10/10 recommend.
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October 2023 by Jessica G
Fantastic experience at this location. I’ve been to several locations and this is by far the best customer service. Every staff member was friendly and knowledgeable. S/O Mackenzie, Steve, and Dr. Khaled Khamees. Thank you for making this such a smooth and enjoyable process.
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October 2023 by me hansen
I've put off getting new glasses because past experiences at other places weren't pleasant. Costly. Limited frame choices. Uncaring staff. Today at Americas Best on Bethel Rd. I had a great experience! Felt welcomed and cared for from the time I entered until I left. Friendly helpful staff, detailed exam, light hearted op...all the way through the process was pleasant. Helped me pick frames. Can't say enough how pleased I am! Can't wait to get my glasses!
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September 2023 by Linda Smith
I had a great experience in dealing with America's Best. They treated me like a personal friend and gave me excellent service! Combine that with very reasonable pricing, and it's a winning optimetric company.
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September 2023 by Mark Howells
In a world of in-store customer service being less and less available, it's refreshing when you encounter it. My experience with a friendly and professional staff at the Bethel Rd, Columbus, OH location will have me referring family and friends.In particular, the store's manager, Denise went above and beyond when the lab didn't quite get it right the first time.The negative: I felt the frame selection was limited. (if you're looking for high end designer frames, this is not the place)I was slightly inconvenienced in making a few trips to get the corrected pair.The customer service... ⭐⭐⭐⭐⭐
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August 2023 by Luke H
Outstandingly friendly and efficient. The doctor was kind, personable, and professional. And even from what I heard with the staff's interactions with other customers, they were extremely pleasant and helpful.
