-
November 2023 by Greg Crafter
The manager Justin Tavernaris was very friendly and informative. The was customer service excellent as well, and they got finished with the repairs in a timely fashion. I will definitely be returning in the future!!
-
November 2023 by Cory Miller
So glad I found this place! Im no expert on cars so getting repairs can be intimidating but not here! The assistant manager Brian Shonk was a really friendly guy who took great care of my car and its needs! My repairs were completed in a quick timely manner and I was notified in more than one way. I would highly recommend and will be back.
-
November 2023 by Debra Frazier
Manager Justin was professional, polite and extremely helpful. Best service I have experienced in a while.
-
November 2023 by Shawn Resene
Excellent customer service. I worked with Justin and Brian and they were amazing to work with. Both myself and my wife go to this location and I can confirm that they are both thorough and honest. They were able to get my car in the next day and the service was quick and thorough. Very happy with this location and I cannot recommend them enough. Highly recomend this AAA for anyone in the area.
-
November 2023 by Philip Morris
They have given exceptional service for me through my last 3 vehicles. More than fair pricing , are always able to get me in quickly and the friendliest staff. Derrick really helped me out today, and with the week I've had really turned things around for me. Thank you all so much again!!
-
November 2023 by Lauren “Lauren” pugh
I have an older car and the techs here are very nice and straight forward I have been to this car shop 3-4 times and really like it. I normally have issues at car places with add ons and "needing" five extra things... this place doesn't do that. They even threw in an oil change for free when I needed new brakes. The manager, Justin is very friendly. I will definitely come back.Service: Brakes
-
October 2023 by Jukebox Jones
Told me I would have to leave my car overnight because they don’t know if I need a new battery or alternator. When I asked how much rep said he didn’t know price could be anywhere from $300-$800 and diagnostic is $75. Very inexperienced and potential price gauging.Went right next door to the jiffylube
-
July 2023 by Rebecca Grubb
The manager, Justin T., went above and beyond with my repair. I received excellent customer service. Thank you!
-
July 2023 by Renee Mitchell
First time and Justin was great! I'm completely happy with the timely work done on my car. I will definitely come back and will highly recommend this place. Thank You
-
July 2023 by Parks P.
We Highly Recommend Justin and team did an amazing job getting us back on the road. The service was top notch. Thank you
-
July 2023 by Gary Davis
I made an appointment for their Triple Play oil change, tire rotation and inspection the morning of April 29 more than a month in advance that was confirmed via email, but when I arrived they didn't have any record of my appointment. Luckily, for them, they were able to fit me in anyway. A little more than two months later and now I have warped brake rotors due to them not tightening my lug nuts correctly when rotating the tires. I would not recommend this location for service.Services: Tire rotations
-
June 2023 by Mike Brue
Very professional. Service was quick. Every charge explained well and justified. Justin was very helpful and friendly
-
May 2023 by Pete P.
This is quite literally the only place I trust to go to after 2 terrible experiences in other locations when I moved to Columbus. They are efficient, they are friendly, and they will show you what they see. You don't always see things until a car is in the air. They recommended necessary fixes, not year+ down the line fixes that may never be needed. You are going to get genuine guidance. Only downfall is they don't do everything. I have something electrical and now I have to trust somewhere else for that... :( maybe sometime in the future. :) Oh, and they don't waste your time. That's one of the biggest things for me too. You will get a quote if they inform you of something else going on or to think and plan for in the near future. You get a pretty accurate time frame (they usually complete sooner than projected!) and it will be done well and correctly. What else can you ask for? :)
-
February 2023 by Mrs V “Vee” Jordan
I was surprised that my tire the very next day slowly went down. The power stirring wasn't topped off, and the washing fluid for the windshield wasn't taken care of. This was the people that actually work on the car responsibility, however the man behind the counter was great Mr Ray was his name. Mr Ray did a outstanding customer service job.All they told us on the sheet was that we needed the Abs taken care of but you could get that from reading the screen in the car. So we did get it done somewhere else. I can't even trust that they did the oil change. ?
-
February 2023 by Williams Phillips
The technician I spoke to was very arrogant and not helpful at all. If you don't like your job, get someone else to take business calls, call off work or better yet, just quit!
