Columbiana Ford is a locally-owned and operated dealership committed to providing a VIP customer experience. The dealership is well-kept and modern, with a friendly and knowledgeable staff. Customers appreciate the straightforward and transparent approach to car deals, avoiding annoying sales pitches. Many reviews highlight the excellent service provided by salespeople like Bobby and Big John, who make the buying process easy and hassle-free. They often assist customers through phone and email, ensuring vehicles are ready upon arrival. Customers have praised the efficient service and good prices, stating they felt comfortable and valued throughout their experience. The finance team also receives recognition for making transactions smooth. Overall, Columbiana Ford is highly recommended for anyone looking for a safe and reliable vehicle, with a focus on community impact and customer satisfaction.
Big John & Cody were the most pleasant, professional, and no-pressure car sales team. Genuinely interested in creating a positive car buying experience for me. Every person and department (finance) involved in my transaction was top-notch. Highly Big John & Cody @ Columbiana Ford.
December 2025
Thank you Big John and Columbiana Ford staff for making the experience of buying a new vehicle easy and fast and in a friendly environment!! Can't wait to take the top off my new Bronco!!
December 2025
My Ford-150 broke down on the PA turnpike as we were traveling from Virginia to Ohio. Columbiana was the closest Ford dealer to where we were staying. They diagnosed and repaired the problem. They kept me informed on their progress, which was reassuring because we were from out of town!
