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“I've been with them for 20+ years and never had any issues. The tellers are all nice and friendly and if you have any issues or questions, they get back to you promptly.”
“Got a car loan and it was a simple, quick process at a great rate. Kayla was very helpful, quick and great to work with. Second car loan with them and very pleased.”
“Iv'e been Banking there since 1980 ! Can't say enough how Great they are !Always take good care of their Customers. Iv'e sent all my Family and Friends there.”
9:30AM - 5PM
1673 Pearl Rd, Brunswick
Banks
“Brunswick branch, the manager Jonathan was very helpful in explaining things concerning my checking that I was really unaware of I greatly appreciated his understanding an helpfulness with my accounts thank you so much”
“Undeniable customer service! This branch went way above and beyond to help me solve an auto withdrawal issue when other branches dropped the ball. Christina was epenthetic to my situation and eager to help! I like banking with FFL and now Avon is my go to branch!”
“We met Kiarra a few weeks ago when my wife and I came into a nearby PNC branch to add me to her accounts for access in case of an emergency. Kiarra was the most kind, polite, and professional banker we have ever worked with, and I do not say that lightly. Serving us was a little more than a complex handful. Painting the visual, in Kiarra's office, was my wife, myself, our 7-month-old baby in her carrier, and my service dog, so needless to say there was a LOT going on. She was attentive to everything and an absolute pleasure to talk with, making the experience so much more than a bank transaction. What could have been a quick and easy transaction with her subject matter expertise, lasted quite a bit longer (by choice), and this was due to Kiarra's professionalism and top-notch level of customer service. We quickly got to know each other and became friends sharing some of our life experiences with each other. Anytime I need to do PNC banking in the Noth Ridgeville Ohio area, there is not a doubt in my mind that I want to know that Kiarra is taking care of my banking, and my family would recommend her to anyone. Respectfully, Dylan A. United States Marine Corps (retired)”
9AM - 5PM
351 Main St, Grafton
Banks
“Just moved down here from Michigan and was looking for a Huntington branch in my area. So happy to have found this one. My teller, Olivia (Hopefully I remembered her name right) was very friendly, helpful, efficient and professional. I immediately felt welcomed and for someone new to the area that is very important. She made my transaction a pleasure and this will definitely be my new go to branch! Thank you!”
9AM - 5PM
111 Antioch Dr, Elyria
Banks
“I had an issue with my account and called this branch to try and get it resolved. I spoke with Tracy, who was very professional, helpful., and able to resolve my issue. Thank you to this branch,, and all of its employees, for always giving me great customer service.”
“When you go to your bank/credit union do you feel welcome or do you feel like a number? I feel welcome anytime I come here. They are always willing to listen to any question I may have and take their time to help me with any issue I have. I recommend them to my family and friends.”
“Every time I come here I am welcomed very warmly. The customer service is phenomenal. Every time I have a question they are knowledgeable. Definitely recommend !”
9AM - 4PM
15169 Pearl Rd, Strongsville
Banks
9AM - 5PM
15980 Pearl Rd, Strongsville
Banks
“I truly don't care for banks - especially when most are attempting to eliminate the human factor and provide us with machines to do the work - however - this is not the case at this location. My interaction with Jenien was simply pleasant and truly a breathe of fresh air in this crazy/hectic world. She was polite and answered all my questions, assisted me with getting the items I needed accomplished in a timely manner and just presented a stellar customer service/can-do attitude. I want to make sure that her actions are recognized and I can't thank her enough for helping me instead of the machine. Jenien thank you.”
9AM - 5PM
421 W Bagley Rd, Berea
Banks
“Everyone there gives 110 percent customer service. All friendly and go out of their way. Recently I went in to get a paper notorized. I was struggling to walk cashier saw me holding on to wall and shouted out and asked if I needed help and also anything I needed. I told her why I was there and then Patty Jo Silvaggio stood up and had me sit at her desk. She took care of my needs. She was very happy and friendly. She made me feel welcome and relaxed. She even offered to pull car up to the front door. She walked with me to the outside and stayed outside until I was safely in my car. Thank you Chase Bank. You are all wonderful. Kim”
9AM - 1PM
39287 Center Ridge Rd, North Ridgeville
Banks
“Firefighters is the best! Sumintra and Sue have helped me with refinancing and loans that have tremendously helped me with my financial goals. Ana and Sarah are always super helpful and friendly. Basically you need to give everyone there a raise!”
“This branch and its manager, Sara Markle, make you feel like a Rockefeller regardless of your bank balance. I very rarely go inside the bank but when I do they know me by name. It's that attention to detail that matters. Any time we've had questions or needs, they roll up their sleeves like we are family and help us get answers and results. It's a small-town feel with big-town backing...love 5/3!”
9AM - 4PM
26624 Lorain Rd, North Olmsted
Banks
“Very fast and accommodating experience setting up with this bank. the manager is well mannered and helpful throughout the process. Wish I'd known about this bank sooner.”
“Kevin Falvo asked thorough questions of what my exact needs were and is educating me on what is available to support my banking and financial needs. He is patient, knowledgable, warm and welcoming! Thanks so much Kevin!”
“New into the country and needed to open an account. A close friend recommended this bank & we visited this branch to open an account. Pat and Trinnietta were most helpful, they opened a checking account for myself and my partner & also explained the benefits to us. It went smooth & easy. Really satisfied with their customer service.”
8:30AM - 4PM
14244 Pearl Rd, Strongsville
Banks
“I personally had a wonderful experience. Debra and Peggy were so helpful in the process of helping me purchase my vehicle. Best branch I ever been to I’m so excited to continue to be a loyal customer . Thank you ladies for all your help!!!”
“Every time I've been there I've had a nice and friendly person behind the counter. As long as you don't go when they first open or on a weekend there is usually no wait. Wish they had more locations besides just here and steel yard.”
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“I love this branch! Shane is super helpful and I do all of my business and personal banking here...this location is head and shoulders above the Strongsville branch.”