Kroger in Cleves is a beloved grocery store, known for its welcoming atmosphere and friendly staff. Many customers appreciate the smaller, manageable size of the store, which makes shopping less hectic compared to larger Marketplace locations. Shoppers often express a sense of comfort and familiarity, having visited for many years. The service stands out, with employees like Tisha receiving praise for their positive attitudes and dedication to customer care. Despite the overall positive experience, some customers have noted issues with the availability of digital deal items, which can run out quickly and may not be restocked promptly. This is a point of concern for regular shoppers who hope for better inventory management, especially for sale items. Customers have also reported excellent customer service experiences, such as managers going above and beyond to assist with issues. The store is generally clean and well-stocked, often featuring appealing discounts like "Manager Specials." While some may prefer other Kroger locations, the Cleves store remains a favorable choice for many, providing a pleasant shopping experience.
Tisha was absolutely killing it at the U-Scan tonight! Great service and attitude. You can really tell she cares about her work and her customers!
July 2024
I like my old kroger. I don’t feel lost in it like the bigger stores. The lady back in the deli is super nice.
July 2024
Found everything but the receipt. Those self checkouts can be confusing where the change comes out and the receipt came out from a separate machine way up on the left.
