-
September 2023 by Josh W
What an inconvenient trash dump of a store. Half the time it's closed when they say they're open, pharmacy closes early all the time. Most of the stuff is out of stock. When you finally do find what you're looking for you're stuck in a 15 minute line. Better off drive in 10 minutes down the road before wasting your time going to the store.
-
May 2022 by Aretha Johnson
I’ve been over in this neighborhood for over 22yrs and I hate this drug store their so ratchet ghetto rude nasty and unprofessional staff members I have ever seen, the lines always long you’ll be in the drive through 30 mins plus which should take priority window always dirty property always dirty and trashy and you wonder why when black peoples make $50,000 plus we run to Suberin life!
-
April 2022 by Tenishia Cunningham
Had a prescription called in for surgery on Thursday. Automated system called and said it’s ready. Go to pick it up, they’re closed. At 4:30pm. Go on Friday, only to be told the pharmacy would be closed until Monday. Ridiculous! They should shut this one down. Bad customer service all around. I will not be back and I pray they close it down~
-
April 2022 by Tracy Wiegand
People being rude to me is one thing, but when your rude to the doctor's office when they call in prescriptions, well that's another thing!All of this was straight from the them personally.. Don't get me wrong being rude isn't acceptable anyway you look at it, but it's extremely unprofessional for you to rude in anyway to a doctor's office...who does that??.if your unhappy in your current job or chosen profession then get another...you should be reprimanded and given some employee training class on how to be polite because this pharmacy is sorely lacking in this department. As for the older cashier lady in the mornings.. well she acts like shes doing you a favor by doing her job.. always a grouch. Look folks..don't be angry with the world around you because you're life sucks!
-
February 2022 by David Kretch
Efficient and safe no-contact COVID testing through the pharmacy drive through window. The pharmacist was friendly and professional.
-
February 2022 by Valerie Jones
Store and. pharmacy closes when store is should be open. Pharmacy doesn't answer phone before and after lunch break. On hold with questions about meds for over an hour. Worst Walgreens in Ohio.
-
January 2022 by Kourtney Taylor
I’m just trying to figure out if Walgreens as a corporation just closes down whenever they feel it. If there is a time posted on the door and online why is the store closed 3 hours early?
-
July 2021 by Serita Hampton
Service was very unprofessional. I went to pick up refill two different days. Both times I had the same pharmacy tech and both times she was extremely rude and nasty. I transferred all my info to a different pharmacy.
-
April 2021 by Tiffany Knox
I needed passport photos taken & Curtis made the process simple & quick! Very professional & he was able to assist me with a coupon code I wasn’t able to redeem online. Thank you so much I will return for any products I may need.
-
March 2021 by Melissa Smith
The Pharmacy staff was phenomenal. There were only two women working and they handled the Covid 19 vaccinations wonderfully. Very organized, polite, and very positive even though they were clearly understaffed. I don't live in the area but I appreciated them very much.
-
February 2021 by Shawntee Greene
I place an order for melatonin for my grandson. His mom is have his sister so he staying me. I don’t know how to adjust that he has to share his mommy with his new sister. So his dr advise to give him bath melatonin. Ok so I order so I can pick up really quick n get dinner going so we can get him relax and comfortable. I never shop at the location on lee and Harvard cause it is alway and I mean always something with them. I say it on to pick up what I have already ordered. I selected Alternate brand. Just in case because on the website it said is that what I ordered was in stock. I’ll call the store to see why my order was canceled because as I’m getting in my truck I get a text that my order has been canceled the manager says she canceled the order because it’s not in stock I said well I check the alternate box to be able to get another brand or something the same if it was not in stock. The manager goal is to say I canceled your order you’re gonna have to make another one didn’t even look or say well we have this or we have that to be able to assist me this is why I never go to the Walgreens on Lee and Harvard this community that I live in some people don’t have a choice because of transportation issues and have to deal with this it is unacceptable the customer service and the behavior of a manager that was given to me today I will never patronize this wall greens ever again in life this is definitely my final straw I am not happy I think that this is ridiculous that a manager did that I could see if it was an associate but a manager she sounded young she was a black female so am IThis makes me sad because she wouldn’t even help her old people I hope Walgreens do a little bit better with their customer service it shouldn’t even have to be that there should be a color on service but your own car won’t even help you and you in distress with your grandson I think that is very very very selfish and just self-centered thank you Walgreens but I will never go to Walgreens on the road ever again
-
February 2021 by Antonio Hood
Terrible employees horrible phone service
-
October 2020 by Erica Wade
Today I call to see about my photo order, the woman hung up on me when I call to once again inquire about my photos she said oh I hung because I had customers....I dont know when phone customers became non customers but atleast she was honest. Then she handed the phone to the guy who tried to be helpful atleast. OTHER than that, everyone else was helpful. I did manage to get some of my photos yesterday but the test will have to wait until their printer is working again, I guess.
-
August 2020 by Emma Breaux
And here I that it was only me and a lady that works at South Point Hospital...that had so many problems with the Pharmacy staff, rude lazy, unprofessional. They gave me the wrong meds. as well. Only one of the women there that had little boy she was always nice and helpful...the others should be fired, wright alone with the Pharmacist...the one from India or of Indian descent and the Black one, can't rem. her name but it starts with a T. Changed my pharmacy and no longer have problems.
-
March 2020 by Lynn Daniel
I enjoy thee atmosphere . The employees know me by name and are very helpful. Kind courteous they are there to work and go out of their way to find things , for me , that I may have overlooked, because they value their customers. The store is clean and organized. I love shopping there.
