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January 2024 by M B.
a really bad attitude was on the other end of my call when i called today, at 5:50p on 1/23/24 (to whomever was on schedule that day) and the woman was so rude and annoyed that I called with any question at all about status of my [transferred] rx. for context (which i briefly also explained to her) - i was advised by Giant Eagle my Rx was on back order but to try another pharmacy. I called Walgreens and at that time was told they had my Rx in stock. So got my doc to transfer it a few days ago.... when i advised the walgreen lady it was transferred from Giant Eagle to Walgreens, she asked me for their phone number, address and location!!! So odd bc I have never been asked this before when this same Rx had been on back order... even so, I gave her the location and number and advised I was simply inquiring as 1) many pharmacies apparently may be on back order for my rx and 2) to see if it might have been ready since I am leaving the country tomorrow for one week. The pharm lady at this location said that her system said it had already been filled by the other pharamacy. hmmmm - so then you do see the name, location and info of the other pharmacy after all?!?!?!? I said sure no problem call and get what you need and let me know. Then she just literally hung up. listen - if you do not like customers, totally fine. cuz i do not like you, at this point, either. but don't work in this space, then. jesus.
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January 2024 by Stacey V
The female pharmacist from this morning had a very bad attitude towards me. Very condescending. Going back and forth with everything I said trying to be argumentative. Talking down to me because I was just doing what my child's doctor told me to do. I asked her if Augmentin could be crushed because online I see conflicting statements but my daughter's doctor said it could be crushed at the appointment.This pharmacist responds "SOOO WHY DIDNT YOU GET THE LIQUID???" -my daughter said it was nasty. WHY DID YOU CRUSH THE PILLS???? -because they're too big for my daughter. "I'M SURE THE CRUSHED PILLS ARE NASTY TOO!" Astounded, I responded that my daughter was tolerating it fine in applesauce. "SOOOOO WHY DIDNT YOU PUT THE LIQUID IN APPLESAUCE???" Like I'm stupid. We obviously tried everything at this point. Just a constant battle. Spoke to me like I was a bad parent. Just very pushy like she didn't even want to be on the call. "SOOOO WHAT'S YOUR QUESTION??!!" And I know she could hear in my voice that I was sick so she didn't have to act so vicious esp early in the morning.
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September 2023 by Randy Paul
If you want to be treated like a criminal, shop here. You’re better off going to Walmart or Target. I get a Doordash order to get 3 things: a mesh sponge, shampoo, and some body wash. Now I don’t use any of this stuff. I had to get a clerk to get the body wash, which was locked up. She tells me that she has to take the body wash up front. I asked her if she wanted to take the shampoo up too. I avoid shopping at places like this because that is disrespectful. Plus their stuff is overpriced.
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June 2023 by Buckeye Red
Last night the young lady that helped me was very helpful very pleasant and very customer service oriented
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May 2023 by Brenda Clark
Last night the young lady that helped me was very helpful very pleasant and very customer service oriented
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May 2023 by Michael Rose
It was a good experience. Picked up my package,no muss,no fuss. Speedy .
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April 2023 by Logan Dailey
This place is the worst. No trash cans anywhere, so there is litter EVERYWHERE outside, and despite having a door in the back that says RESTROOMS in huge letters with pictures, the employee told me there's no public restroom. There's two restrooms, and one of them is labeled 'Employee restroom' and the other isn't, but they're both for employees only? Bull. Walgreen's policies SUCK and I won't be spending another dime at any of them going forward.
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February 2023 by Ariana Basinger Brown
I’ve called the pharmacy a few times now for prescriptions I need filled and was told everything should be ready by a specific time. When I get there, instead of everything I’ve requested and confirmed to be ready, only one thing would be ready for me to take home. I’m grateful to be able to get my meds in general but I’ve never been to a Walgreens pharmacy that was this unprofessional.
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January 2023 by ILynn E.
This place has turned ghetto. I've been holding for someone to answer for 3 hrs. This, after I went for Covid rapid test at noon today. It's now 7pm and no results via email. The pharmacy tech specifically told me I'd have the results in as little as 2 hrs. What a way to overpromise and under-deliver. I'm very upset since I feel sick and trusted this location to do their jobs in a timely fashion. They should just shut them down. The hold times are unbelievable. This experience has made my sickness exponentially worse. I'll be transferring my prescription to a different pharmacy altogether. THEY SUCK!
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January 2023 by Amanda Cring
Really nice, friendly, hard-working staff. But this place is perpetually understaffed in the morning and the last few times I’ve been in has had a enormous line due to the registers being down. Starting to think I can no longer come here for a quick in and out shopping trip
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December 2022 by Raye Cring
Really nice, friendly, hard-working staff. But this place is perpetually understaffed in the morning and the last few times I’ve been in has had a enormous line due to the registers being down. Starting to think I can no longer come here for a quick in and out shopping trip
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November 2022 by Taylor Roesch
the store is fine but the girl in the pharmacy with a lisp needs to go. by far the nastiest person i’ve ever dealt with. and she was a pos a few weeks ago too.
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August 2022 by Liz Wharton
Just called the pharmacy and was connected within 2 minutes. I am from out of town and am out of an Rx. I asked for 10 capsules and the pharmacist said she would have no problem filling that part of my Rx. We’ll pick it up this afternoon. Ten stars for helpfulness, pleasant conversation, quick answering the call and (with hope) efficiency in filling the Rx.
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July 2022 by Vincent L.
A typical Walgreens - overpriced on many typical food and health items - but the fact that there are so many of them everywhere, with so many open fairly late, like this store, makes them a convenient option if you don't want to schlep further to a supermarket or a big-box discount store. In fact, basic services like the photo desk - or stamps available for purchase at the register - are what makes stores like this a lifesaver. If you need to print out photos for whatever reason, you can upload them online for pickup later in the day. In my case, I submitted an order for passport photos, got them the next day, and mailed my "rush" application for passport renewal immediately. My new passport came to me in just a couple of weeks - far earlier than promised. Mission accomplished!
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July 2022 by Sumare Davis
They need to get rid of whatever is interfering with people's cell signal. It's a safety concern honestly amongst other things. Like how am I supposed to use my Walgreens app if my phone's not working properly? Also prevents me from checking the bus schedule. I have to leave the store and completely reset my phone for it to work again.