MyEyeDr. at the Parma location receives positive feedback for its helpful and friendly staff, a welcoming environment, and professional service. Customers appreciate the helpfulness of staff members, with one saving a vacation by quickly finding a trial set of contacts. The team is described as knowledgeable and personable, making patients feel comfortable from the moment they walk in. Patients often mention short wait times and clear communication throughout their visits, from eye exams to fitting for contact lenses and selecting eyewear. The doctors, including Dr. Farmer, are highly recommended for their thoroughness and caring approach. Staff members are praised for their patience and ability to handle questions, especially when assisting children or explaining procedures. However, some reviews note occasional issues with cleanliness and accuracy, such as smudged lenses or incorrect prescriptions, which seem to be due to staff inexperience. Despite these minor concerns, many patients express satisfaction and indicate they plan to return for future eye care needs. Overall, MyEyeDr. Parma is viewed as a professional, caring, and efficient eye care provider, with a culture that values customer service and quality treatment.
