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July 2024 by Bridget Graber
I am posting this review a full year after my nails were ruined here 2 days before my wedding day. At the time, I was too distraught and busy with planning to take the time to write this review, but after a full year I still can't wrap my head around this experience and want to warn people away from this salon.
I had heard great things about this salon! While I can't speak to the experience of getting your hair done here, I can speak to the nail experience and the lack of customer service following errors.
My mom surprised me with a wonderful spa day 2 days before my wedding. I was so excited to spend the day with her. We had booked a mini facial, massage, and nails. The day was several hours long and a lunch was supposed to be included, but the day-of we find out that it's not and that our package had transferred from the previous salon/spa. So a lot of this experience is exacerbated by the fact that we were completely starving -- we got there around 9:30/10am and I didn't get home until 3pm, so not having a lunch was very unexpected. But I wanted to give them the benefit of the doubt and also understand that they were doing their best. The massage and facial were both fine. The really negative experience was my nails. Please look at these photos. These were taken as soon as I got home and is how I left the salon -- breaks and uneven nails and all. I've never in my life had a manicure so unbelievably and laughably bad, and the staff knew that these were my wedding nails. I did not ask for anything out of the ordinary -- just a standard gel mani with a French tip.
Of course with my nails completely destroyed 2 days before my wedding, I left afterwards and had to fix them myself, because I couldn't get in anywhere else on such short notice and my weekend was obviously already pretty booked.
Now, my mom gave her card info in advance for the package. Since it was already a pretty high stress situation and we had a lot of other planning details to attend to, my mom called a few days later after the wedding to tell them about the negative experience. Oh, I also forgot to mention that they charged us MORE than the originally agreed upon package price, despite not including lunch and completely botching my nails. So my mom calls and asks for at least a partial refund for my nails. They outright refuse.
Please please please do NOT get your nails done here. Every nail tech I have shown these photos to has been completely aghast at how horrible these look. I could have done (and did end up having to do) better myself.
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July 2024 by Britny Snodgrass
Doina has been my aesthetician for over a decade. I cannot say enough great things about her. When I met Doina, I had pencil thin eyebrows due to extreme over plucking. It is through talent and skill she was able to save my eyebrows. Not only did she save my eyebrows but I am frequently complimented on them and told I have "the best eyebrows" by strangers and friends. There is no one else I trust with my waxing needs. Doina is a meticulous worker and ensures her clients leave feeling satisfied and beautiful. In all my time knowing Doina, she has been gracious, kind, and greets me with a smile.
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May 2024 by Rachel Kirschling
Doina is the only esthetician I will see for my waxing and skin care needs. She does absolutely meticulous work and treats her clients so well. My eyebrows look so beautiful after waxing and tinting. I get compliments all the time and people ask if I’ve had them micro bladed (I have not, they just look that beautiful). Thank you for your amazing work Doina!
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April 2024 by Rachel K.
Doina is the only esthetician that I see for my waxing and skin care needs. She does such beautiful work with my eyes brows, i get compliments all the time, and people even ask me if they have been micro bladed. I get them waxed and tinted and the results are stunning. All of her work is fabulous and she really does it all. She treats her clients with respect snd has a lot of passion for her work. Thank you for your beautiful work Doina!
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April 2024 by Asal Bagheri
The place was a mess, with hair all over the floor—it was pretty gross.Talking to them about coloring my hair was a disaster. They didn't really listen to what I wanted, and I ended up with way more black in my hair than I asked for because of their bad advice.And to top it off, they charged me way too much for what I got. I walked in wanting a nice brown color and left feeling disappointed with the result and my wallet feeling a lot lighter.
Overall, it was a bad experience. I won't be going back, and I definitely wouldn't recommend it to anyone else.
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April 2024 by Ayah Islambouli
Always have wonderful experiences at this salon, and especially with Nga. She did an incredible job putting in hair tinsel ???
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March 2024 by Judi Campo
Pretty salon. Started going bc my stylists company was sold to Tomorrow. The salon is pretty and customer service is great. But, I love Claire Barnes my stylist, she is the best.
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January 2024 by Peter Toomey
Talented staff, very friendly. Beautiful, open space.
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October 2023 by trish belkin
My first time here. I found the salon yo be very impersonal. Walking in II was not greeted right away. I stood at the counter for a hot minute until Donna my hairstylist finally asked who I was. IDonna who was at the counter turned out to be my hairstylist. I tried to explain what I wanted done to my hair and she asked for a picture. I don’t have one. I felt like she was not in tune with me. She hardly talked during my coloring. Just felt awkward. She never asked me if I liked my hair, never asked if I wanted to book another appointment. Then, to top it off the owner cashed me out and never asked if I was happy, if I wanted to return. The whole experience was very very uncomfortable!!Service: Hair coloring
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September 2023 by Hadil Abuhamdeh
I had an appointment with Frankie and right off the bat she was amazing and created a comfortable space for you to express what you wanted done and have a good time! I showed her a reference photo and she made sure I got exactly what i wanted. She knew I had a wedding to go to and made my hair wedding ready! absolutely love my layered haircut and style and will be going back to Frankie in the future!!
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August 2023 by Kathleen B.
i was in last week where i met pam, my new stylist. she was very professional, knowledgeable, and very experienced with color! she explains pricing and products for an overall great experience. go see pam i get a lot of compliments on my hair!!
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August 2023 by Jill Polsky
Pam gave me an excellent perm that's easy to manage. She was very kind and helpful.
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August 2023 by Boots Johnston
Relaxing and excellent cut/style
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August 2023 by Angie Rossi
Nga,Did a wonderful job on my hair the cut and color. I will definitely be back!!
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August 2023 by Sonja Kreps
Donna is fantastic!