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July 2024 by Kim Whitman
Great service!
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June 2024 by A.M K
Just NO. I would give six stars to get your attention.
You may not be happy with the after purchase. "Comfort is not a problem,it is a personal preference."
There are huge dips on both sides of this costly mattress, and a year old !
Now, I get Gimmicks after purchase from the in-house traveling service manager.
He pulls out a foam pad topper as the remedy for average quality cover-up.
I also made the mistake of paid in full.
YES, look at all the BBB complaints on the internet.
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April 2024 by Jonnie
Super service. No trying to "up sell"...we had researched prior and knew what we wanted. Fast and friendly.
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April 2024 by Philip Marlowe
The staff is friendly and the products are the highest quality.
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April 2024 by Jim Leslie
We purchased a mattress 30 years ago incoming back to get a nother one still have the mattress will be used inspire room. It's lasted this long so we want to get another one.
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March 2024 by saul garcia
Bought a nices bed
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December 2023 by Pam Chappell
We always buy from The Original Mattress Factory when we need a new mattress. Quality & Service are very important to our family and they've always gone above and beyond. Their mattresses are one of the only places that are still making a two sided mattress and that's important to us. I like that I can turn the mattress because "I" think you get more longevity out of them!
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November 2023 by Deserie Miller
Great customer service
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November 2023 by sandra macewen
Wonderful staff
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November 2023 by Vince Gassi
0 stars!!!!!
Bad way to deal with consumers, they refusing to replace my defect mattress, They ask us to return the mattress, keep it for few days, open the mattress up to see if anything wrong, expiating me to be there too then returned ???? when I ask where me and my wife going to sleep? they just tell me that's not them problem!!!! DONT BUY FROM THEM!!
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November 2023 by Joseph Liptak
My aunt needed a bed and they took care of her.
Well!!
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November 2023 by Bob Mcgraw
Very very professional people had a wonderful experience
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November 2023 by Anna Starr
Love my mattress
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November 2023 by Yasmine Abilmouna
They took back a mattress and never reimbursed it. Awful
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November 2023 by Natasha Jahchan
Do NOT buy from here, they will scam you. Returned a mattress and they refuse to give back the $800!!! And they already took the mattress back!