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December 2023 by Castle Corn
Is there any way you can find out what your member number is
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December 2023 by Minas Fanourakis
Horrible experience, felt like I was trying to borrow money from a friend rather than a financial institution. Typos in emails, rude on the phone, overall very unprofessional. Avoid if possible.
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October 2023 by Tahani Maaraba
I had a very good experience. My contact agent was so professional and communications by phone or email were prompt and got my business done in few days.
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June 2023 by Jaxs 17
Shared branching system allways downWent there 6 months ago and same issue.Rarely get money out of credit union .. Allways making deposits. But when I do need a withdrawal shouldn't have to Always get turned around and go to another location.Never going back to this location. Should just get rit of shared branching if system always down.Need to just let shared branching go from this location if system always down...Thank you.
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January 2023 by Wilford Durbin
Staff were rude, unhelpful, and apathetic. After jumping through hoops that no other bank imposed, a teller and manager suggested that I might be trying to commit fraud with a check that I was *trying to deposit into my account* there after I wrote "for deposit only" on the endorsement in front of said tellers.
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September 2022 by Jason Kabay
So far the experience has been nothing but pleasant and helpful!
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August 2022 by Beth Blackmarr
Simplest loan I have ever obtained! Fast, and GREAT RATE!
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August 2022 by Vishtasp Nuggud
Quick and responsive. Very helpful staff. Great rates!
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July 2022 by Angel58
This financial institution charges fees for using a debit PIN number over 5 times. This is utterly ridiculous. They justify it. I spoke with a very rude and condescending individual named Jane who refused to refund this egregious 3 dollar petty fee for using my debit card. This financial institution needs upgraded policies. Who has the time to keep up with how many times a pin is used for a debit transaction?
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February 2022 by Aleah Reed
The young ladies that work here are so disrespectful. Absolutely horrible, I plan to find another bank. The young lady yelled at me and cursed at me. Every time I go to this Credit Union 30th Community College they all have attitudes. No one speaks when you come in. The only person that greets me is the security guard at the door. HORRIBLE HORRIBLE HORRIBLE!!!
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August 2021 by Todd Kennedy
I have frequented rhis credit union many times. It is a shared branch that i use. The staff is impatient and rude. They will not go above to assist customers neither do they smile or have a friendly supportive attitude. This is not a place to do business for me again
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April 2021 by Jeffrey Komjati
I’m just going straight to the Better Business Bureau. This place is a joke even Toyota dealership Agreed. Shame this day and age treat customers that way. Somebody needs to figure this out guess I don’t care. Horrible with her customers. And horrible if you need to deal with them to sell something. Good luck getting payoff or titles
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March 2021 by Carole T
I needed help accessing my Curewards account. After a number frustrating conversations with less than helpful individuals, I reached a rep named Tammy. She PATIENTLY walked me through the steps needed to unlock this account. I very much appreciated her GREAT HELP. THANK YOU TAMMY!!!
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February 2021 by Sledgeman
Stay away from this credit union. I just discovered that I have been charged late fees for 7 payments. Every payment that I've ever sent has been mailed well before the due date and the post marks would prove it. Unfortunately, I don't have the envelopes.I will be refinancing my car someplace else, and I will never do business with the Ohio Educational Credit Union again. They are a dishonest business. Take my advice, don't obtain an auto loan here. Very disappointing.Read through the reviews from other people too. It appears that I'm not alone and they steal from several people by charging unwarranted late and overdraft fees.
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January 2021 by Carla Lovejoy
Scandalous on auto refinancing! I’m switching to Lakewood for future business. I would give this branch zero stars.
