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June 2024 by Chloe Harlowe
Memorial Day, I visited the West 117th store because Target had a 40 percent off of three cases of pop sale and it was the closest store with three cases of Diet 7up. I'd had food poisoning since late Saturday night, so a store was the last place I wanted to be, let alone a store that was understaffed and as hot as hell. When I finally got to the register after waiting in a long line, the person ringing me up said she usually works at Starbucks and didn't know how to price match (Amy's gluten-free mac and cheese is $4 at Walmart and always has been; why it's nearly $6 at Target is beyond me), so I'd have to go wait in another line.
"Oh, no, no, no, no," I said, waving my hand. "Call somebody over to show you how." I explained that I was getting over food poisoning and on the verge of throwing up. There was no way I'd make it through another line.
She walked to self-checkout and grabbed somebody. Both of them were nice about it.
Then she rings up the pop. It didn't ring up for 40 percent off automatically, so she grabbed someone else to help. This someone else was maybe 5-3 or 5-4, round and unhelpful-yet-smirky.
"You have to have the app," she said.
"No, you don't," I said, rummaging through the "Account" tab on my phone. "There's a barcode on Target's website. Do you know where it is?"
"You have to have the app," she repeated with a smirk and a blink-blink as I'm hot as hell and trying not to hurl.
I gave up and paid full price because this location doesn't train its employees. Maybe that's the idea...?
"Show barcode" is at the bottom of "Deals" on Target-dot-com.
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June 2024 by Kanisha Thoroughman
My boyfriend and I stopped by Target on 117th st to grab a few household items we were needing along with some books for my little girl.
Our cashier was Brianna and she was more than helpful. Not only did she provide a warm welcome and friendly smile but she went above and beyond and got on her personal phone to use the Target app and check prices on the books we were about to purchase. She informed us that items usually cost more in store then they do online and when that happens the customer is allowed to ask the Target employee to match the price advertised on the Target app.
Brianna ended up saving us over 20$.
My boyfriend was in utter disbelief as he wasnt aware price matching even existed. He left the store a very happy man.
Briana definitely left a lasting impression on him and brightened his day..
Brianna was very friendly, polite and informative and we couldn't have asked for a better employee to cash us out..
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June 2024 by Nick Schultz
Yall some punks fr
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May 2024 by Alaa Al Attar
It's just a regular holiday evening and not a busy place. I asked an associate for help with an item, and he called someonetohelp.... waited more than 20 no one showed up... just a slow day....
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May 2024 by Anita Wolfe
Love Cleveland West Target drive-up. Fast, convenient, and easy to order. I use it often and will continue to do so.
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May 2024 by Kimberly V
Employees were nice but the lines were ridiculous and many items were out of stock in the first aid section.
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May 2024 by ratoya steel
Got into it with an employee at Starbucks, and all the Men employees ran to the front to help another male employee. I politely yelled and what are all you Men going to do? Here is the problem I truly see how things escalate, when it’s a black and white situation! Nevertheless, I held my own knowing I could have created a problem that would have possible made the news. Moral of the story is pick your battles, as I did today.
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March 2024 by Eric D.
I visit many targets. I am always happy to walk in and notice the cleanliness of the stores. The team do take pride in their store. I never have trouble location things. And on the slight occasion I have trouble. The staff member is able to help me very quickly.
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February 2024 by Chewy MST
I just left the 117th target, after having my time wasted. I purchased deodorant and received my receipt, only to find that my items hadn't been discounted by 50% (which is what was listed on the sale ticket directly under the items I had purchased). Before going to customer service I went back to the aisle, double checked the sale, and even took a photo.
"Sale!
Old Spice body wash and deodorants
50% off
As signed, Lowest priced item will be discounted. Quantities limited; no rain checks.
Old Spice Wilderness Deo"
That is verbatim from the sale ticket. So I figured it was just an error in the system. I went to customer service and explained the situation, only to be told that the 50% off is only upon purchasing the body wash. Though that's not what the ticket is advertising. At no point does it say [this item] is 50% off, upon purchasing old spice body wash. Nor does it say buy one item, get the other 50% off. So either they're being intentionally deceptive, or unintentionally doltish. Either way, the experience was rather unsatisfactory.
The only enjoyable aspect was the store clerk who cashed me out. This person had to go by the sale as it was listed on the back end but, they were still very pleasant to talk to (I imagine this was despite being underpaid).
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February 2024 by Mike Zak
Great employees
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January 2024 by John Cassity
It’s a target
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December 2023 by Chris White
Pick up service fast and easy.
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December 2023 by Toni Wilbourn
Found everything that I was looking for
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December 2023 by Michelle Snider
Needs more employees
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December 2023 by d. f.x.
Busy but able to get thru fast.
