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December 2023 by William Gomola
I’ve been shopping there for years. They have the most unique stuff I’ve ever seen. It makes for good one stop shopping for presents. Prices are good. Diane is super friendly. Two thumbs up. Give it a try.
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November 2023 by James Wettrich
Despite mixed reviews I am here to say I had a great experience. Great feel of an old school halloween store. Dian is very nice and was very helpful to me and my cousin. Can't wait to go back.
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October 2023 by Matt Mazzocco
Terrible experience the old lady was very rude and the place smelled foul
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November 2022 by Rita Horn
She has known my husband for years and he used help her out this year she did a 180 and acted like she didn't want him around even after he helped her all the time even sarificeing his time to help her and took time out of his day when he could have been doing stuff with his austic son this person is horrible my husband told me horror stories about how she treats people the tells other people to that she's so nice don't trust her and don't go there horrible messy place and a very mean person
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October 2022 by Sam White
This place has been around for a long time very friendly and good people
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October 2022 by Gina Dee
Messy Store, one nice employee, one very rude.
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October 2022 by saint mythi
This is the best store ever! Take your time see everything. Diana is great and fun to talk to. She knows her makeup and helped my friend a lot. A wide selection of everything! Cheap and costly. But know she will take care of you. 1 of the best people I ever met! Any questions just ask and start a conversation. A MUST VISIT PLACE!!!!!!
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September 2022 by Richard Park
Me and my family love this place we get a new costume or mask every year to celebrate our Halloween this year I'm hoping to get a old school Pennywise costume
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September 2022 by Patrick Horn
Awspme placeHave known the owner for over 30 yrs she suppers the LGBTQ+ Community and carries all the wigs and make up the need .She is also a not BS person and is very kind to those kind to her.I work there at various times of the year. And we have a large supply of costumes appliances for FX masks etcjewelry
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April 2022 by Dorene Kray
She carries all types of costumes, accessories. We have been going there about 10 years.
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November 2021 by Ayla G.
So unfortunate. This store is unique, local and has great options for masks and wigs - HOWEVER the owner of this establishment has no concept of kindness and customer service. I have never in my life been treated in the way this woman treated me. She was pressuring a decision when I simply wanted to sift through the many options to find what I was looking for. The store was understaffed but I let her know I had time and simply wanted to browse. She blatantly yelled at me and practically pushed me out the front door with her heavy sighs and huffing and puffing. As if this was not enough bravado- she follows me out the door as if to make sure I'm gone! Is this real life!?!? All the other clients had a look of disbelief and apology to me on their face. Word to the wise - this business is not worth your time. Kindness is important.
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November 2021 by Jenn Daly
Went in on 10/29 to find a masquerade mask. They have 100s of them. They were very busy, understandable. I was willing to be patient. One gentleman was nice. He grabbed some out for me. I said please help someone else I can wait. I had the time to wait. In waiting a another lady came over and took another row out. I tried on a few didn’t like but was interested in seeing more. I had one on and the lady comes back to tell me I need to decide. Taken back I said “this is not how this works, what kind of customer service is this?” Note: I have been in customer service for over 15 years. She said “yes, that’s how it is”. I guess you don’t have the right to find what you are looking for or take your time. Come to find she is the owner. She’s rude, understaffed and beyond unprofessional. Needless to say I walked out angry and shocked beyond belief. Don’t go there.
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November 2021 by Izzy Veto
I have not been into the store in person yet but the people working here are SO RUDE on the phone. They cannot take any time to check if they have a product for you and are not nice. Very poor customer service, no kind goodbye or have a nice day or anything. I don’t want to go out of my way to drive up there if they don’t have the specific thing I’m looking for. It has completely turned me off to the place and I hope I can find what I need elsewhere.
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October 2021 by Marcus
I came in here for something different as I knew this place had what I can't find at Spirit Halloween...owner too busy doing her taxes to speak with me forcing me to explain it to an employee that just wasn't understanding. I drove a hour here to be ignored, just a bad overall experience. Sad this used to be a good store years ago.
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October 2021 by Aaron “Kru Juice” Veverka
This is one of those cool spots you're always hoping to find; a little gem.This is a costume shop that changes seasonally, and let me tell you, they are chock full of everything you could ever imagine wearing; from superheroes to TV characters to spooky freaks, you name it, they have it!They also specialize in make up for both dress up and show, so this is a great place to find what you're looking for, regardless of actor or kid!