-
June 2024 by Dan Yugulis
Very much need more help. Have to wait to even check out because they have only 1 person to handle checkout, returns, recycling and Amazon returns.
-
June 2024 by Helen Reed
I have always had good service at Staples.
-
June 2024 by Felicia Coles
The associate was very very helpful very friendly
-
June 2024 by Nancy Werner
Great experience. They had the product I needed in stock and at a reasonable price.
-
May 2024 by Lisa Tomm
Super helpful staff at this location!
-
May 2024 by Leanne “Flossie” Kubiez
These five stars are SPECIFICALLY for the gal with the septum piercing who RUNS that print center. I always take my Amazon returns there and everytime I'm in she's always very professional, friendly and is clearly running her buns off trying to hold that print center together. If you don't see her as a valuable employee you better start immediately.
-
May 2024 by Victoria Pelc
I LOVE THIS STORE! Easy to find whatever you might need, and associates are AWESOME!
-
May 2024 by Nicole Worthey
Very friendly staff. They aren't like most stores I've visited. The actually help you when you need to find something.
-
March 2024 by Lindsey Walker
The manager here is AWESOME!??
-
March 2024 by Anthxny HC
The printing people used to be on top of everything. Lately orders are not done in time. Not even outside of the time frame. I've given them 2 full days even though the order was supposed to be done by 730 the day I placed the order (placed by noon that day) and even 2 days later they didn't bother to start the order or they didn't make my full order and tried to charge me the full amount. Very disappointed in this location now.
-
March 2024 by Kris Wright
I had been working with Staples (West 117 Cleveland) since 2005 a gentleman named Jermaine took my orders every year everything went fine. Since 2023, you got a guy in there his name is "Brian". He's not capable of the job and the place is under staffed My order from 2023 Never came through and today they told me we can't even process 2024 because editing is no longer available???? What good is a print shop where you can't add or subtract your text?? I felt bad for his employee her name was Dakota she was as clueless as he was. The guy had more song and dances than anyone wants to hear and he was rude and started whining that he was over stressed ... That's who you got running your store man, that guy couldn't run a mop or a broom let along be in charge of the place, and I don't know what he was whining about but there was only three people running the whole store print shop and cash registers ,,,but do yourself a favor lose ,,,,, that dude He's a cryaby and and doesn't get the job done
straight up.
In search of a new print shop thanks for nothing. KW
-
February 2024 by Keisha Woods
Absolute trash. I put an order in for my father's obituaries at 10 am with an estimated ready time of 530 pm. I get there at 530 and inquire about my order and everybody is looking like they'd seen a ghost. They literally started my order while I was standing there. Ok no problem, whatever. I get the box and take it to my car and open it and burst out crying. They gave me the wrong size, the photo on front was so dark you couldn't even see his face,the "saddle" Staples were literally on the top of the obituary, it was absolutely horrible. Currently waiting on a refund but this is the worst experience at an already difficult time. I'll never go back.
-
February 2024 by eustache romain
Everyone at this location on w117 is nice from the moment you walk in as you walk in ..Manager and Taylor( Print manager )was extremely polite and very knowledgeable answered all my printing questions and made it very enjoyable experience 5 stars my pup and I want to say thank you for the enjoyable experience here will be coming back
-
January 2024 by Winnie Trudy
Worst customer care at the printing department, these people act non professional, they make clients look stupid , they don’t help at all I can’t recommend anyone to go to that branch , the black guy with glasses ur an alien to that company.
-
January 2024 by Susanna Dzejachok
Nicest staff. Very helpful. Good selection.
