-
April 2024 by Howard Heathcoat
Lucas Russel was efficient and professional.. my experience made my life easy.
-
April 2024 by Matt Hershey
Deanna Redmond at Spitzer CDJR was a tremendous help and made the service process extremely easy and comfortable!
-
April 2024 by Concrete masonry llc
Had a horrible experience with the service side of this place they called me a liar and had me wait for a 3 hr oil change and said they used there most expensive guy to do it and I new him so beware attitude city up there and talk to you like your a little kid but I wasn’t having that at all I will not be back and going to another dealer to get better service and buying diffrent trucks for the company
-
April 2024 by Pierre Aboukhaled
cant thank the crew especially Russle Lucas at spitzer Chrysler Dodge , Lucas was great he helped me program my Dash board , thank you Lucas .
-
April 2024 by Stacie Campbell
My first experience at Spitzer CDJR was fantastic! I took my Jeep Wrangler 4xe for a Jeep Wave oil change and tire rotation. It was easy to locate the Service Center, that had clear signage and arrow markings. I was greeted immediately by Deanna who was very kind and welcoming. She was attentive to my needs, which gave me assurance that my Jeep would be taken great care of. My oil change and tire rotation was completed in no time and they even washed it after service! Spitzer CDJR Service Center will be my go to for all of my service needs in the future, and I will also be bringing other family members. Thanks again Deanna for a great service visit!
-
December 2023 by Ed Medvik
I had an appointment to resolve a water leak near the back window of my truck. Richard Carver helped but was not able to complete service on that day due to a shortage of parts. He contacted parts and insured that the necessary parts were ordered and will notify me once they arrive. Richard was very courteous and a pleasure to work with...
-
December 2023 by Timothy Thomas
I brought my Jeep in for a service engine light issue and I was helped by Service Advisor Logan South. He was fantastic. Super friendly. He answered every question I had and he made sure I knew everything that was going on with the diagnosis of my vehicle. I look forward to dealing with him in the future and anyone else taking their vehicle there will know they're in good hands.
-
November 2023 by Rodney Gay
From the moment I showed up to Spitzer Gabrielle Roberts went above and beyond to make sure I received the best service. She fought with the warranty company for me to make sure they fulfilled their obligations and she ensured my vehicle was repaired properly and quickly. She is the greatest thank you Gabrielle
-
November 2023 by Tammy Greene
Richard Carver was amazing in communication as well as helping me get my car fixed with my warranty. He made it such seamless transaction and I didn't feel like I was just a number like it used to be up there. The remodel they have done was way overdue and things seem to run much smoother now that they have things more organized, more room and more workers. Well done Spitzer!
-
November 2023 by Jacqueline Nanfito
Logan South went above and beyond his duties to ensure that Iwas informed about the issue with my car (service engine lightbegan to show when I started the car). He was so helpful andexplained to me thoroughly the problem with my car when I went to pick it up. I was grateful that the SERvice dept. was able to take care of the problem the same day that I brought the car in for service. I live on the East Side of Cleveland, and it would be a lot easier for me to take me car to a mechanic here, but I swear by the service department at Spitzer Dodge, Jeep.
-
November 2023 by Suzanne Same
I have had the pleasure of working with Gabrielle Roberts at Spitzer CDJR on Brookpark in Ohio.She is a true gem. Rarely have I been treated with such a genuine welcome each time. She is also very knowledgeable and that helps a person like me who knows nothing about cars.
-
November 2023 by Linda Siedlecki
I have been going to Spitzer for years now and have always received excellent service. My last visit was an emergency (needed air in tire) and found out there was a nail in my tire. Deanna Redmond walked me thru the whole process and made sure I was aware of everything up to and including when I was checking out. Great asset you have with her working for you.
-
November 2023 by Kurklin Bohanon
Logan Smith was simply amazing during this process of me getting my car fixed. Logan went above and beyond to help solve the problem. With the help of Logan he will be the reason why I will continue to allow Spitzer to provide service to me. Logan should be recognized for his outstanding performance and making sure I left happy and satisfied.
-
November 2023 by Jaquetta Hines
Thank you so much Logan South for your amazing customer service. You really helped me out making sure I was taken care of. You really made my 1st visit at your dealership a great one. I really appreciate you, I'll be back to see you for my Auto needs.
-
October 2023 by L Robinson
Great service. Gabrielle R. was an excellent Service Advisor.
