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“Easy in and out. Waited for one of the staff members to be available and the salesperson checked for my package to be taped properly and the UPS sticker to be attached. Gave them my email to receive tracking info.”
“What sets them apart is their exceptional customer service. They take the time to understand your needs, offer expert advice, and make sure you're satisfied with their services. I've never had a single issue or complaint.???”
7:30AM - 4:30PM
765 E 140th St, Cleveland
Shipping Centers
“Update: I received a call almost immediately after posting my initial review. The senior associate was very apologetic and got me in touch with the local dispatch center. The local facility went out of their way to move up my delivery and got it installed right away. Now to RXO, there's a pretty clear disconnect between your customer service team and local dispatchers, but your local team in Cleveland took great care of us once they knew about the issue.”
“I know i must have left a review here before. We have been going to Ohio Export now for many years to send packages to Poland and we live on the southneast side of metro Columbus. Why? No other real choice. But truthfully it is because we trust Pan Roman i jego syn, Marko. They have always treated me like family. Last year when there was a delay, Pan Roman called me to apologize for the delay. Where else do you find this kind of treatment? If I lived in metro Cleveland, I would visit them regularly to chat as friends.”
“I had an unusual package / request. When I walked in and Ralph saw me carrying a weird size sign.He smiled and we took it from there. He was fantastic.Got my packaged wrapped and packed and I believe it’s going to make to NYC without losing the chalk artwork.So appreciative of Ralph’s calm demeanour and assistance. You need more of Ralph’s working for you.”
“I stopped by a few weeks ago to pick up some speakers that were to be delivered to my house....based on other experiences with other companies I expected problems.....everyone was very nice, from the person who answered the phone and set up the pick up to the guy who brought it out and was nice enough to help us load the car. I was pretty impressed with everyone I dealt with.”
“These five stars are SPECIFICALLY for the gal with the septum piercing who RUNS that print center. I always take my Amazon returns there and everytime I'm in she's always very professional, friendly and is clearly running her buns off trying to hold that print center together. If you don't see her as a valuable employee you better start immediately.”
“The employees at this location are VERY friendly & knowledgable about their craft. You can always expect a smile when you walk in the door & a THANK YOU when you walk out.”
“Beverly was warm and made me feel welcome. She made a good impression as well when she concerned herself with the quality of my shipping envelope. The location threw me off a little and until I parked, I did not see the customer parking. I will make this my shipping location for work.”
“It was my first experience in making a business card online. I was afraid of the results, but they were really wonderful and better than I expected, and the price was very reasonable, and the wonderful treatment of the employees was appreciated. Thank you very much staples”
“Had a package that was sent incorrectly the post office was on it the moment I sent a request for a case. With in a day my package is rerouted and coming to me. They even called to tell me. I love my local post office and the people there. Keep up the awesome Job. I appreciate all you do especially being short handed you all rock”
“Want to shout out Teaira (spelling may be incorrect) for their PHENOMENAL customer service. They brought such joy and delight to our interactions.As a small business owner, it really makes me love Fedex and all the years I've been a customer.Please recognize this employee for their above and beyond service!”
“This location was great, the self service left much to be desired and so the manager Shawn helped me accomplish my printing goals despite his busy slate with commencement this week.”
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“Customer service!!! The most kind and courteous people ever. They are terrific ambassadors for the UPS brand. I am delighted to give this UPS Store two thumbs up and my highest recommendation. Customer service is the most important thing in this industry, and this store provides it in abundance and with a smile!!! I am SO VERY impressed by their care and concern toward their customers. I felt valued and respected. A WONDERFUL TEAM!!!”