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August 2023 by Christopher Foskaris
Stopped in to get an estimate. Larry was super helpful and kept things easy. With friendly service like this I’d bring my vehicle here for everything!!! I’ll leave another review after the work is completed!!! ?? ⭐️⭐️⭐️⭐️
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August 2023 by wtaylorg
I’ve had GEICO for 8 years and this was my 1st claim ever. I brought my 2009 Subaru Impreza in to either fix or replace the front drivers side fender that was damaged while I was away from vehicle.It’s hard to find the words to briefly explain my experience with this place. From the first moment I dropped off my car after picking them through the GEICO app, I knew I had made a mistake. Sal, called me to explain what the estimate would be and I asked are you going to repair the dents in the front fender? and he gave me the run around about needing to talk with the GEICO adjuster. Later, he called again and that’s when the double talk and the abusiveness started.He said there’s rust in the bottom of the front fender and we can’t repair that. I said it’s dented there and the fender should be replaced. He said we’re not going to do that. It’s not financially cost effective.I have full coverage through GEICO and they wouldn’t replace the fender. Also the wheel well liner is the wrong part and doesn’t fit correctly. I gave them 2 stars for at least replacing the shields under the front end.,Two things are going to happen, I will cancel my GEICO policy. They are great until you actually need to use the insurance. And even if I can get GEICO to pay for these corrections, I’ll never go back here again. Ironically, there is a lifetime guarantee on the work, except how do you guarantee something that isn’t done right?Services: Painting
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June 2023 by Nicholas McCreary
Worst experience you can have. They said they would be able to repair my car it was from a stolen car. They usually don't take them given they can't do mechanical work but it was only body work left. The canceled the order never told me or insurance. So i was paying a rental car for a month as nothing was being done. Turns out i had to find a new shop to do the repairs. This is absolutely unacceptable. Never use this repair shop.
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April 2023 by Vicki Bloom
Could not have asked for better service end results. Would recommend to everyone!Services: Painting
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March 2023 by Kevin Williamson
I had a warranty repair after 3 years, and they took care of it with 0 hassle.
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January 2023 by Jeff Grabel
Manager could not of been more Profesional and that goes for the ones around him.
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November 2022 by Hannah B.
Please, please, please don't come here! It's been almost a month and I'm still bothered by the way I was treated here. I hope Christina has been given an opportunity for further training so no one else has to have a similar situation. Go to Brunswick auto mart for assistance in buying a new vehicle after they deem your car totaled!
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November 2022 by Sharon C.
Had my 2022 car in for a week in August while I paid for a rental. I had to call on Friday to find out if it was ready. It was not. Bottom line, my insurance paid $1300 of a $1600 quote and my car is STILL not fixed at all. I've messaged with a rep who no longer replies. Stay away. They made me wait in the "waiting area" while they carried on a meeting. They cracked jokes about their customers. Again, stay away.
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November 2022 by Richard Nay
Had an appointment for an repair estimate. Arrived on time but the person who was to make the estimate just responded to any person who walked in. After a hour of waiting I left.
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September 2022 by John Fiore
The people at service King are the best. They fixed my mini cooper from collision damage and it new again.If I could rate them more than 5, I would give them a 10. They are top of the service industry. You at service king on Puritas are the best.,Thank you !Services: Body & Trim
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July 2022 by OSO
I'd say great so far. First time using them and great service so far. Told me every step so far and communication is fast . When there an update you get notified email or text fast. It's an insurance claim and so far service is what you would expect to have. We will see how it ends when there done. If anything changes I'll edit.
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June 2022 by Julie55
Sad display of inexperience. District manager has got to go. He has caused everyone to quit. Even the painter of 20 years could not deal with the poor management at the DISTRICT level. You dont manage by condemnation, criticism and speaking to your most talented people in a condescending manner. Wow. I see why your so close to bankruptcy. Cant steal from Peter to pay Paul forever.
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May 2022 by TAYLOR PRATT
This place was a legit NIGHTMARE. I wasn’t able to get ahold of them for information on my vehicle for longer than a week - was told my car was almost ready - then was told my car was totaled out. They paid for my rental for a week after my insurance was up - giving me two whopping days to shop for a car. Disgusted. I can’t believe State Farm referred me to them.
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April 2022 by Erika H.
My car was hit by a semi there was at least $9000 worth of repair that was paid by my insurance a year later, I'm having issues with most things they fixed. I called them multiple times with in the month I got it back from being repaired because I kept hearing things scraping and knocking in my undercarriage granted it was a pandemic but they could at least called me back or acted like they cared when they open back up. I left SEVERAL Voicemails and nothing. Now I gotta come up with money to take it to back ford where I should've went in the first place. The thing that bothered me most is that NO ONE HAS CALLED ME BACK.
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January 2022 by Jacob Auger
They do great work and we're great help when I had an issue come up a few months after I got my car back