“I rented a truck from the Compass Self Storage location in Cleveland to help move into our new house. Jennifer was unbelievably helpful and professional. We had some issues with truck availability but she quickly resolved them and went above and beyond with customer service. She turned what could’ve been a difficult day into an easy one and we were able to get everything moved on time. Definitely recommend if you need to rent a truck.”
“Great customer service; have rented a unit at different times over multiple years from this place and have NEVER had an issue. If you need a storage unit, come here. Jay was awesome and very helpful at the highland heights location!”
“A very well-run, clean, safe and good place to store things. Demetra, who is the manager, is really helpful, friendly and makes it easy to do business there -- even with all the paperwork needed. It's just fine.”
“Great location, great service.
(Added months later)
Great business! Annie was amazing, friendly, and kind. She is so accommodating and goes above and beyond for all. The lot is so inviting and the summer decor is on point! If you are in need of using a storage unit, honestly look no further”
“We just rented our storage today with ease! Paul was very helpful and showed us 3 different units. He's comical with a great personality! Definitely come to life storage, their prices are fair, their storage units are clean and you won't be disappointed
#paulisking”
“Awesome moving service - Patrick, JR, Jose, and Michael M were incredibly efficient, professional, and comprehensive. They took care of our fragile items and helped us with loads of unpacking. Would definitely use this company again!”
“I was a customer at this location for many years. Always the best service. Facility is very clean and well kept.
The manager, Tanya is awesome managing this location. Keep her this time!”
“Called to make sure there was availability for my car on a gravel spot and Mark (I believe that was his name) was enthusiastic over the phone and even opted me into a discount! Site looked about as secure as it can get, highly recommend as an alternative to the unsecured parking garages in Cleveland.”
9:30AM - 5PM
2250 W 117th St, Cleveland“we just moved into our storage space at 117th St. in Lakewood, Ohio. Ariana, the could not have been nicer. I was having difficulty accessing the gate. She took a half an hour and had me unload reload and help me set up my phone to access the gate. Kudos to you guys for having such a sweet, caring knowledgeable employee”
“Sussen Storage has been fantastic in keeping my car safe at an affordable price. Their customer service is top-notch—always professional, courteous, and helpful. The facility is clean, secure, and well-maintained, giving me peace of mind knowing my car is in good hands. I highly recommend Sussen Storage for their excellent service and dedication to customer satisfaction. Thank you, Sussen Storage, for exceeding my expectations!”
“Had my unit for about 2 years, never had any issues. The facility was always clean and secured. In addition, Jeff was always helpful and friendly with anything that I may have needed. Awesome service.”
“I love the ease of getting the unit, it was all done at home on my phone. Very simple. I paid and was givenmy code and was able to go to my unit immediately. That you have carts and a loading garage for the inside units. And the price was reasonable”
“Storage sense employees are very understanding and patience. Informed me right away of an incident that took place at the storage facility, even though the incident did not involve my unit in particular, but still informed me of it because my unit was close to where the incident occurred. Also, when I first paid for my unit online and went to go pay my second month, I was confused a little on charges, and the staff respectfully went over everything with me and explained everything until I further understood . I also fell behind on my bills one month and was late on my unit, and the staff was so gracious enough to waive my late fee for me which helped me out tremendously. Will continue to rent storage storage sense and as well as 100% to anyone else.”
“Wow! Just. Wow! We (The Musical Theater Project) decided to work remotely, and so we needed to move from a building in Independence to two storage units near Lakewood. We hired Berea Moving and Storage because they had been trustee by major arts organizations throughout Norheast Ohio. We needed to move backstock of CDs from our record label, and many, many theatrical costumes, in addition to office records, supplies, and equipment. They were thorough, careful, systematic, and organized. They were also really fun to work with! Somehow, they managed to find a spot for everything, even suggesting ways to organize the storage spaces so that everything would have its place. Best of all, the thousands of CDs were places in their exact right spot, in the exact right shelf--easy to find! We are forever grateful to this wonderful, family owned business. If they can organize our move, they can do the same for anyone.”
“This is by far the best storage unit in downtown Cleveland, if not all of Cleveland, & it is in large because of the manager Julia. The facility is immaculate; the cleanest one I have ever seen. Julia does a lot of the cleaning herself if not all of it. The bathroom is even clean! I am a disabled female & can access & use their bathroom without any issue & that’s saying a lot. I am also able to access our units (we have three!) without any issue. My husband & I needed a storage unit quickly, had a horrible experience at a highly rated nearby unit: the unit was dirty, unswept, the floors uneven (trip hazard) & a support beam 1/3 way into the unit blocking storage access & decreasing space as well as having horrible customer service from the local management to the corporate customer service and management. All these issues were resolved when we found Breakwater. Julia personally helped us choose the unit with the best location for us (& me being in a wheelchair) to access & helped ensure it was spotless before we moved in. We were so pleased we rented two more units there with the same great service. Julia even helped us choose the right size units to rent which were correct & not even close to what the professional moving company said we needed. Julia is always there to help or answer the phone & if not, she returns all phone calls almost immediately. We are more than satisfied with Breakwater but particularly with Julia who keeps the place running so smoothly. She is friendly, knowledgeable, happy to help & overall just goes above & beyond with the customer service. We called & researched many storage units before finding Breakwater; our only regret is that we did not find them sooner. I never write reviews but I thought I should share the info about this place with anyone else needing storage, especially last minute like us. I highly recommend Breakwater Storage.”
“Great service, great attention to detail, *extremely* friendly! Came exactly on time, were very efficient and gentle, and they also were able to junk a ton of our stuff that we needed to throw out!”
“TRISKETT ROAD STORAGE, HAS AN " EXCELLENT" STAFF!! VERY PROFESSIONAL!! VERY NICE PERSON, MIRANDA!! THEY HAVE GREAT DISCOUNTS!! BETTER THAN ANYWHERE ELSE!! CHECK THEM OUT!!”
“Wonderful crew. We were wary of all of our furniture fitting in our rental, but they were able to tetris it together so well that we ended up with extra space! A pleasure to work with.”
“I"ve had a 5x10 unit for two years. Theirs was the best price I could find. My unit has always been dry and no issues with anything (or anyone!) getting into it. I'm in the "way back" of the place. The road back there is not in great shape and I probably wouldn't go there at night, but those aren't dealbreakers for me.The people who work in the office have always been very helpful and friendly to me too!”
“Had a great moving experience with Sparks recently. Called about a month in advance to get a quote and moving date. They were definitely the most affordable. I was a little worried because sometimes you get what you pay for but this wasn't the case. There was concern about the moving date getting pushed back, but they were understanding and reassured me that they would work it out. Fortunately that didn't happen so they showed up right on time on moving day. They got straight to work and only stopped when there was heavy rain. We were out of the first house by 12:30pm and into the next house by 3:00pm. It was much quicker than I anticipated. All of the movers were friendly. Whatever they took apart, they put back together. We didn't have any major dents or anything from the move to the best of my knowledge. Some of my furniture had some small scuffs but I didn't make a big deal about wrapping it up. I have two boys - nothing in my house is that sacred. Overall, they were efficient, friendly, and got the job done so we didn't have to break our backs doing it all ourselves.”
“I’ve been working with Bill at helm storage on Cleveland’s westside for about a year now he’s always been super friendly and addresses any and all concerns very promptly he does his best to keep the facility clean and does his job well”
“Josh was very kind and quick to solve my issue. I left my keys for my lock at my home and was moved out otherwise. He made what was a stressful realization into a solvable problem with ease. I’ve never had a bad encounter here.”
“We are moving from Rochester, NY to Cleveland. They made our day significantly easier when we arrived to unpack. Signing up took little time and they were receptive the whole time we were there. I highly recommend this place for anyone looking for a secure location with a receptive staff”
“Ease of use. The only thing I didn't like was the constant increase to my rental fees every few months. You're pretty much forced to pay the increase. Whatever you first sign up for should be your fee. Cubesmart shouldn't have a lot of cost increases to justify raising the fees.”
“Red and Felton are awesome. It’s a given that they were efficient, professional and speedy. That’s what you would expect when you hire a professional but these guys went way beyond. They were kind, caring and very funny. They even helped me prank my brother in law. Great guys I would recommend to anyone.”
“The best! The guys are the best around! As long as you come to them with respect they will give it back. I have never had an issue with them. They are professional courteous and funny. They are really great group of guys. I highly recommend this place.”
“Chuck, Chris and Matt were my movers and to say they were amazing, fantastic and took great care with my move are understatements! I wouldn't hesitate to hire Leaders Moving and Storage again, and I would definitely ask for this team again. They made what I thought would be a very stressful day, a total breeze!! A great team and a great company!!! I also want to thank Chris K for his help, providing the quote and working with me to schedule a pretty quick move!
Thanks to the whole team!!
Jon Barrett”