Sam's Club in Cleveland offers members great values on a variety of products and services, including groceries, pharmacy, optical, home furnishings, and electronics. Members benefit from early shopping hours during the week and on Saturdays. However, some customers have faced challenges with online delivery. Instances of missed deliveries and difficulty reaching customer service have caused frustration. Despite these issues, there have been positive experiences, such as well-stocked shelves and efficient checkout thanks to the scan-and-go feature. The store can be busy, so customers are advised to be cautious in the parking lot. While some members appreciate the service, there are calls for improvements, particularly in communication and product availability. One customer expressed a desire for the return of a specific product that is important for their child. Overall, while Sam's Club provides a range of benefits, there are areas that need attention to enhance the shopping experience.
If you are to Sam's Club for gas... DO NOT GO DURING RUSH HOUR AS IT IS CHAOTIC AND YOU RISK GETTING INTO AN ARGUMENT, ACCIDENT OR FIGHT OVER THE WAY SAMS CLUB HAS THE STATION SET UP. ALSO, YOU GET STUCK BECAUSE OF THE CHAOTIC DRIVERS BLOCKING YOU IN.
January 2025
Tire department never ever answers the phone. We pay to much for the membership for use not to even get phone service. Every thing else is fine .
December 2024
For the weekend before thanksgiving it was actually a decent experience. Shelves were well stocked. There were lines but they moved rather quickly. Overall was a low-stress trip!
