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July 2023 by Thurman Covey
Apparently they really close at 6:00 every day instead of 7:00 as is posted online. I've stopped twice directly after work to pick up some products that I need shortly after 6:00 p.m. and they are already closed. I guess I'll buy on Amazon ☹️......... I did give them three stars because they are very pleasant when you manage to get in ?
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July 2023 by Jennifer Souders
Very helpful and friendly staff! Well stocked and clean store! One stop shop for all your beauty needs!
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March 2023 by Janet Wong
Online pick up order did not work so I opted for the Westgate location which I had no issues with
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February 2023 by Aly Onaeroc
I don’t come here as often but I miss the girls that use to work here before. They would always ask if we need help with anything. These two cashiers now just sit there talking about their life instead of assisting customers. I went in and was confused about what to get, they can see me just standing there and just continue to talk. Sure I can ask for help but where’s your customer service skills too!!! Anywho I’ll go elsewhere to get what I need!
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February 2023 by Cici Core
I don’t come here as often but I miss the girls that use to work here before. They would always ask if we need help with anything. These two cashiers now just sit there talking about their life instead of assisting customers. I went in and was confused about what to get, they can see me just standing there and just continue to talk. Sure I can ask for help but where’s your customer service skills too!!! Anywho I’ll go elsewhere to get what I need!
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January 2023 by Cici Coreano
I don’t come here as often but I miss the girls that use to work here before. They would always ask if we need help with anything. These two cashiers now just sit there talking about their life instead of assisting customers. I went in and was confused about what to get, they can see me just standing there and just continue to talk. Sure I can ask for help but where’s your customer service skills too!!! Anywho I’ll go elsewhere to get what I need!
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July 2022 by Kim Ramos
I love going to the one on W.110th & Lorain... Customer Service is amazing... I would give them 10⭐if I could... Keep being awesome!!
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July 2022 by Jakob io
The dye did not work and i dont think the person knew what they were doing.
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September 2021 by Katie Rose
Employees are rude. Couldn't help a customer on crutches. Refused to bag my items, i had a $70 purchase and cannot walk. I will go to a different part of town where people aren't mad ratchet and volatile for no reason. Noses buried in their phones. Nasty.
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August 2021 by Peyton Musgrave
I keep showing up at hours that are listed as open and they are always closed
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July 2021 by Jehnnifer Blanco
They close to go on break both at the same time. Don’t know about the products. ??♀️
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July 2021 by Serena Westbrook
Don't go to this one if your looking for piercing jewelry, they don't have any.
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March 2021 by Yaminuki *
There was this nice short lady I talked to and she help me find products to lossen my curls
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January 2021 by Tracy Floor
My daughter and I walked in and we were immediately approached by a sales associate who was in my opinion the BEST employee of Sally's ever... Thank you Tracey (lol oh yes even her name was awesome).
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January 2021 by Janelle Lockhart
Valentina was so helpful I appreciate it during this trying time. I would recommend sally beauty on Lorain Ave. Trust me Valentina will be there to assist. A+ for Valentina