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December 2022 by anon
Ever since Art and Gus are no longer there business has become extremely shady along with prices being heavily inflated.
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September 2022 by Christopher Nardo
Note: (Royal Car Service) is under new ownership. Customer provided detailed information to this business related to mechanical/running issues affecting car when dropped off for service. Business misdiagnosed issues anyways, which he admitted to… then denied and charged for afterwards. Business also charged for repairs questionably performed since old parts “magically disappeared “after customer requested business save “old parts” from day one. New owner appears to be more interested in remodeling his shop instead of properly diagnosing a customers car in a timely manner and fairly charging that customer. Honesty and trust have great value today, deception has none!Service: General repairs & maintenance
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September 2022 by N S
I did not have a good experience at this place. My bill was much higher then the estimate I was originally given. Then, I find that they did other work to my vehicle unrelated to why I came in and without my consent. I do not recommend this place since Art and Gus are no longer there. Shady business. I didn’t appreciate how they treated me.
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August 2022 by J P
I did not have a good experience at this place. My bill was much higher then the estimate I was originally given. Then, I find that they did other work to my vehicle unrelated to why I came in and without my consent. I do not recommend this place since Art and Gus are no longer there. Shady business. I didn’t appreciate how they treated me.
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January 2022 by Michael K.
Redefining poor customer service and bad attitude. Go elsewhere. I HATE it when a vendor outright right lies to me, see below. Used them a month ago without incident. Used them last week and they sent the driver to a Manchester address I have never lived at. Had to scramble to make my flight. NO CALL BACK,NO APOLOGY So today I get a call asking for my CC information. When I raised the issue Debbie told me she "knew" abut my problem, but it was the address they had on file. I said no way and she argued with me. When I booked with her she told me she had all my info under my wife's name (including our CC info which they charged then without incident) so she would not take my info. Outright rude and obnoxious. But that could not have been true, since she had to call today. NEVER said sorry, never said it had been corrected, only tried to blame someone else when she herself took both of our reservations. Save yourself the aggravation. Deal with someone who has integrity. Michael
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January 2022 by Tevs80
Honest and friendly. Good service!
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July 2021 by Joseph Ziebert
Great place. Good service and fair prices
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May 2021 by Ronald Suarez
Very honest and very respectful.
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May 2021 by Colin Nash
Art is a fantastic mechanic
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April 2021 by James Hudson
I have used royal automotive for many years. They are honest and friendly. Gus and Art have always given me an honest assessment of the work needed to maintain my auto. They have never done anything unnecessary, in fact they have recommended holding off on certain work because there was serviceable wear left on my brake pads. I know that they will not pad their work order.Services: Engine repair
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April 2021 by Raul Davila
My to go for major work fair price and quality work
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March 2021 by toni Swallow
I have been going to Royal Car Service for over 30 years, and they always take great care of cars. Gus, Art and Bob are the best!
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November 2020 by Trish Toth
We've been taking all 5 of our cars here for quite a few years now. Reasonable prices and honest service.
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September 2020 by William C.
Good honest work. I would recommend for sure. Always feel good about taking my vehicles to them!
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July 2019 by Ralph Fischer
Great place to get car serviced,very very knowledgeable mechanics
