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November 2023 by Eric W.
After getting my car repaired overnight, I get my car back and realize things are stolen out of my car. I will not be returning to this location! I also will never refer anyone to this business! Things shouldn't have been taken out of my car when it's in they possession!
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October 2023 by Davin Flowers
Their satisfied customer reviews must be their family members cheating to boost their rating. Theses guys are just out for the money. They don't care about you or your car. Jay the callous customer service representative....they will order unnecessary parts and fake fix your vehicle. Save your time and your money!
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October 2023 by Trinity Busscher
After going to a dealership and getting quoted $2,000 for a repair, I checked this place out and Jay was able to fix my problem for only $100! Such great service!!! They really care about their customers.
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September 2023 by dev trip
Went in for a check in the brakes. Sat there for 3 hours while under the assumption I was just waiting on a bay so they could bleed the lines. They took the car on two test drives and the first one confirmed he felt the brake dropping and that definitely meant there is air in the break line. By the time we left, the manger tells us neither of the drivers felt the pedal dropping. Instead brings up hub bearings and that that's the sound we were hearing although we never heard anything or mentioned it to them.
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August 2023 by Christina Blackburn
I worked on a car after they did and they completely destroyed the catalyst converter the car would barely hit 20 mph after they worked on it cost the owner of the car well over $1K to fix the car the right way they completely took advantage of someone who knew nothing about cars by telling her he "cleaned the coverters" charging her $300 and damaged the car. Would NEVER recommend this place!Service: Exhaust
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August 2023 by Christina Seales
Service is terrible, took my car here 3 times, motor ended up going out, if they would’ve fixed the issue I wouldn’t be coming out of my pocket 3000, they brush people off and keep getting service, they would get negative zero starsService: General repairs & maintenance
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July 2023 by Kalwall Ohio
Fasr professional service at a fair price! I highly recommend them!
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July 2023 by Bert Boyd
The Rainbow Muffler on Nottingham damaged my car severely and it cost me over 1k just to get it back in drivable condition. It's very noisy but drivable. It is a rip off and needs to close. The lead technician is unprofessional and very hard to work with. I will never use them again and recommend anyone not to use them. Use any other Rainbow but this one.Services: Auto exhaust system repair
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June 2023 by Rondu Powers
Hood blew open after repairs causing 5k in damages the owner refused to make repairs siting it was a insurance issue and not so much as offered to pay the deductible if you do not respect me as a customer and pride yourself in protecting my vehicle and well being then you have not earned the right of having my businessFelt DisrespectedService: General repairs & maintenance
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April 2023 by Janice Pugh
I have been a long time customer at the Rainbow ? Muffler shop on Nottingham Road, and I can honestly say I haven't experienced any problems with their service. The few times there was an issue, it was resolved quickly. The shop manager Jay is very professional; if it's something that they can't do, he's given me suggestions and advice. No problems whatsoever from this shop. I'd recommend it to anyone.Services: General repairs & maintenance
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April 2023 by Sonya Tinsley
When I spoke to Jay he explained he had to order two parts and one of the parts was special so it cost a lot of money. However when I went to go pay he explained that he had to make a piece and it was one piece. Seemed like he was lying or just trying to come up with an excuse to charge me more. However they did the work so if he overcharged me I couldn't prove it. After I left my bill was 466 but my card was charged 485. So I called and I was agitated. Who wouldn't be after leaving with a receipt and being charged more. I was not irate just upset. Turk was rude and not sympathetic at all. Customer service just horrible. He said there was a sign and it was right there as if it was my fault I didn't see the sign when I went to go pay for it. He explained I needed to talk to Jay to tell Bob whatever. It's just a simple fix. Make that priority to inform your customers. Also if I'm calling about it why be rude when it should be priority to inform us? A simple apology would have suffice but instead I was treated like a nobody, however before they took my money that wasn't the treatment. Do better. Because I/we deserve better esp after spending almost 500 dollars.Service: Exhaust
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April 2023 by Gayle Robinson-Thompson
I love Rainbow ? on Nottingham near my home ? for my car ? and on Northfield for my daughter and my son-in-laws cars ? near there house
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April 2023 by Alicia Jones
Still had an oil leak after getting car fixed there for an oil leak spent damn near 300 to have to go somewhere else and only spent 150 and they fixed the problem
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March 2023 by Yvonne Worthy
This is the second time 2 different cars that I’ve gotten an oil change on then all of a sudden my car just doesn’t work anymore! I’m calling my lawyer! They gone pay for it this time! My car isn’t old bought it from the dealership I work at! Needed a quick change going out of town. And now my car doesn’t work! Count your days Rainbow!Service: Oil change
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February 2023 by Christopher E
Great fast, friendly service, and fair pricing!Service: Exhaust
