Post Offices in Cleveland, OH

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25 locations found near Cleveland

“I have came over a few times to get mail from po box and the doors are locked when they should be open at 8:30 am going by the hours posted on the door for lobby hrs 6:30am very inconvenient. Please have responsible people for this job.

Have returned plenty of times after this post and seems to be taken care of, thank you for addressing issue!!”

3.1 Average40 Reviews

“On this Friday afternoon around 4:30pm I bumbled into the post office looking to ship some items internationally. I really had no clue what I was doing and kept asking the clerks for help. Ms. Lisa, in particular, was extremely patient and helpful, but also to the point with me since I ended up putting her overtime (5:20pm). It made a lot of sense; I was potentially holding something up but I'm so grateful she assisted me regardless. The other gentleman working there was great too. Thank you so much! Merry Christmas”

3 Average63 Reviews

“Actually, this is a great post office. Kisha is a really nice postal worker and customer service professional. The problem is that the management doesn’t properly staff the office, so she’s generally the only person working. We all have to take a lunch break, and she probably has administrative and other duties to take care of, too. This causes the sometimes strange hours.
Congress has drained the finances of the USPS for years and the current postmaster general has accelerated the trend through cuts and consolidation. Please don’t complain about this post office or the worker who staffs it. They have no control over its problems. Complain instead about the government that owns it and the politicians who want to privatize everything.”

2.8 Average56 Reviews

“Had a package that was sent incorrectly the post office was on it the moment I sent a request for a case. With in a day my package is rerouted and coming to me. They even called to tell me. I love my local post office and the people there. Keep up the awesome Job. I appreciate all you do especially being short handed you all rock”

2.8 Average41 Reviews

“Yup five stars… I went in and received the best and most interested worker who went above and beyond. Now let’s talk about the those who deliver to MY address. NO STARS since the young black lady. I do get my mail but not today and yesterday and a few days back I received the new neighbors package. So now I'm expected to get off work just to do their work?!?!? LIES… Oh not only did I not receive my mail the neighbors mail hasn’t been picked up!!! I know who the dude on Carl street delivers to our old and new address with his racist self!!”

3 Average37 Reviews

“robin is our mail carrier and is outstanding at her job. she is consistent and timely and always comes with a smile, kindly greeting all the customers and animals. we look forward to her every day. as a business owner, i am grateful for the package pick up, and robin and anyone that does her route, kindly pick up even if i haven’t submitted a request. mary lou is a constant at the post office, kind, professional and a great sense of humor. we are lucky to have this service.”

2.7 Average25 Reviews

“Fast and friendly service. This post office is one I go to even though it's 12 miles from where I live because it's better than the one in my neighbourhood.”

2.6 Average55 Reviews

“My husband and I went to this USPS to mail out the passport for renewal,the lady that served us on 9/9/2023 Saturday afternoon around 1 30 pm is super helpful and friendly.She explained everything to help us understand the steps and how stamp fee is calculated, and showed it in front of us.There was a customer before us kept yelling to her about something, but the lady still helped us with smile and patient. We forgot to ask her name but she deserves a 10 star rating in professional and kindness. We didn’t expect to have great service at USPS before, this experience changed our mind.Manager if you can see this, please consider giving that lady a raise. She’s the best person I have ever met at USPS!”

2.6 Average33 Reviews

“Generally good service. Sometimes they act as if they wished they were someplace else. Mayb a few months in another country would change their attitude. This place Use to b open almost All the time; but; similar to other public services, they get cut back as our taxes n decay rises!!!”

2.4 Poor52 Reviews

“Awful, likely racist, reviews — one calling it “ghetto”… completely unacceptable. This place is great, with great people! I wish I could provide the man’s name who helped me, but it’s not on my receipt. “Clerk #25,” if that helps. Don’t blame this specific store for the overall shortcomings of the government / USPS!”

2.4 Poor56 Reviews

“The staff is not rude. I have found them to go out of their way to help you. I have a PO box there and have many packages delivered to the post office. Just be polite, treat them with respect and you will get that in return.”

2.4 Poor70 Reviews

“Very knowledgeable and efficient staff. Everytine ive gone, there's instant service and not much if any other people in there so it's fast too. Have helped me figure out passport renewal and sending packages overseas.”

2.4 Poor57 Reviews

“Much more friendly and efficient than the Shaker PO--although Shaker's just horribly understaffed and it may not be the employees' fault. Anyway, if you live in Shaker and are sick of long lines at Warrensville, try this location. Wish I could've gotten my PO Box at this location but with my zip code I was stuck using Warrensville for that.”

2.3 Poor39 Reviews

“This location is always clean and well-stocked with shipping supplies. The window clerk James is always helpful and friendly. He goes above and beyond to get everyone taken care of quickly. Everyone is always friendly at this location.”

2.3 Poor52 Reviews

“Excellent customer service, Live was very helpful and walked me through step by step for the service I needed. Thankful for the patience and guidance the staff here provided, I will continue to use this location for my postal needs in the future”

2.3 Poor53 Reviews

“So grateful to the Brooklyn "USPS" is staffed by best and friendliest employees at this location. I would like to thank Stephany and Ruby for their cheerful service I receive each time I visit to purchase stamps, mail out special packages, etc. Your friendliness makes my day and brings a smile always to me. The both of you are truly appreciated.Feeling thankful,AnnettePS: This particular branch in Brooklyn as did a complete turn around in customer service with having Staphany and Ruby working the front line.”

2.3 Poor67 Reviews

“Thank you Ms. Shirley & Ms. Debbie! After almost a week of a missing package coming from FL that was paid for to be expressed, these ladies got the job done!Though they didn’t personally deliver the package, their customer service & effective efforts to assure it was delivered safely spoke volumes!Customer service makes a huge difference! It will turn a frustrating situation into a seemingly less complex ordeal. Thank you both for your positive energy & smiles through the phone. From the Sunshine state all the way to Ohio! ?”

2.3 Poor65 Reviews

“I honestly HOPE that the person in charge of the Post Office Police at the Orange location sees this!

My van broke a belt late 8/3. My autistic son and I stayed overnight in the well lit parking lot, waiting for a mobile mechanic to come the next morning.

I wish that I knew the name of the police officer that was 3rd shift, he was incredibly kind and checked on us 2-3 times. He told us that we could go inside to cool off, if we got too hot.

The next morning, around 7:30am, a post office police officer named “John” came by to check on us. He’d heard from the night officer the situation.

He was incredibly kind, and asked if we needed anything. He was going to the store.

I said “cold water, please,” and tried to pay him.

He would not take a cent, and brought back two ice cold bottles of water, a bag of chips and a Hershey bar, for us to share. He wouldn’t take a dime.

I want to so very sincerely THANK both of these officers!!!! We were scared.

Our van DID get a belt replaced, and we made it to our destination and then home.

We appreciate you two so very much.

❤️”

2.3 Poor124 Reviews

“This is the best post office. The staff is so friendly. They do kinda have weird hours, but the worker - it's usually only one person - has to take lunch too just like everyone else. Reliable service. The line is usually short.”

2.2 Poor21 Reviews

“This is the best post office in the Cleveland area. The staff is always fast, efficient, and friendly and goes above and beyond to deliver excellent service. I've been coming to this post office since 2006 when I moved to Euclid. The only drawbacks is the lobby gets locked up after hours.”

2.1 Poor20 Reviews

“People who work there are kind polite and helpful I love the lady who works in front there she is always helpful to me a lot there is one huge guy working there he just does his work but the lady knows it all we need more people like that lady who helps with love and care”

2.1 Poor41 Reviews

“The woman I usually speak with at the post office is very nice very lovely this I think she said August is 10 years that she's been there I hope she doesn't retire because I really look forward to doing business with her”

2.1 Poor62 Reviews

“we just want to compliment Danielle at the Collinwood-152nd Post Office. Danielle helped us to find a wayward package. Danielle was professional, courteous, and remedied the situation to our satisfaction. Thank you, Danielle!!”

1.6 Poor30 Reviews

“Damien is the best of the bestwent way beyond to help meresolve a serious issue i hadHe communicated with me every step of the wayand did everything in his power to resolve the problemi thank him from the bottom of my heartfor doing what everyone should be doingand being such a great personThank You Damien!”

1.4 Poor17 Reviews
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