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April 2024 by Koa H.
A smorgasbord of vintage and modern audio devices. From high end, top-of-the-line turntables, receivers and speakers to Modern affordable options for the beginner. The price and quality spectrum of audio equipment is a wide one my friends, but come with your questions and the well established proprietor will guide you to your new home system like a patient Sherpa on the steep hillsides of a monumental trek. This place is a haven!
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December 2023 by Andrea C.
Searching for retro stereo equipment I came across this gem of a store! Anything you can possibly need speakers, turn tables, tuners, records they have it all and knowledgeable staff to help you put it together.
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October 2023 by Eddie SanSavera
I was talking to the Dude with the ear ring in his lip. That should have been my first clue ! When he said...It look's nice & clean inside. I told him everything else lights up and clicks just fine. I think it just needs a new belt. I found one Brand New for this model on E Bay. When the OLD GUY with the GREY HAIR interrupted and said... Well...What if it's something else ? To which I said WELL... What if it's NOT ! I just drove here from the EAST SIDE on my DAY OFF with my DEAD GRANDMOTHER'S Vintage Marantz 8 Track Player and that's how you treat me ? I only came here because you said you could fix it in the first place ! I wouldn't let him fix my Bike ! Let alone my Vintage Audio Equipment ! He couldn't have been more Arrogant, Ignorant & Rude if he tried ! Even after I told him it was of great SENTIMENTAL value to me he was just down right COCKY ! You catch more flies with HONEY...HUNNY !! NOT !!! PISS & VINEGAR !!!! Took it to TOPS TV on East 185th Street instead. $17.00 plus tax to install the New Belt !!!!!
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August 2023 by Pam Biragbara
It's a great place for the experienced and new audiophile. The staff is helpful, patient and kind.
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August 2023 by Rich I.
It's a kid in a candy store of audio. Lots of Vintage, pre amps, amplifiers Turntables, cassette tape decks along with reel to reel decks and I saw lots of high end speakers to choose from. Very clean place. I enjoy going in there all the time. The shop owner is very nice!!! Richard
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June 2023 by Wes Michael
It's a great store for stereo equipment. Yes, they have super high end gear, but they also have really good things that is "normal" people can afford. Great selection of used speakers too. Very good prices.
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June 2023 by Anthony Johnson
I had my pioneer sx 1080 serviced here a couple years ago, and just thought to leave this review. It's sad because there aren't many places like this left. But the techs are HACKS. The female in the back was very brief, and acted like she wanted nothing to do with me. The receiver was NOT fixed properly at all, and came back onto me after I sold it! Luckily I had the receipt to show them. I don't recommend.
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January 2023 by Adam M.
They were nice enough despite all the reviews I've seen about them being dicks. They couldn't fix my stereo amp which was disappointing but when I went to pick it up they had it out for the trash. Luckily I got there in time to save it.
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December 2022 by James Darr
A great place to build an audio system or replace a worn out turntable or speaker. Cartridges and cables too. Used, refurbished and some new. Attractively priced quality vs. a lot of cheap garbage at the big boxes. While you're there, browse the ever changing selection of quality used LPs.
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December 2022 by Martin Flores
Do NOT go here! 1 star for this deplorable place is too much. I went there to shop with my son. The big fat old anglo guy behind the counter said "you look like a guy who tried to rob me". I am not kidding! The fact that I do not look anglo was probably a factor with his attitude.Mind you, I could easily buy anything in the store. I told both my sons that we will never give this place our money. There is a great place in Bedford (Vinyl Groove) that does great sales & service and is very good to ALL his customers, no matter what color or creed.
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November 2022 by Lenny Zimmermann
Rude store owner:Months ago I bought a secondhand Detrola KM837. It's a 4-in-1 system from the early 2000s. All the functions except the record player are everything I need. I tried replacing the needle to improve the sound distortion but after several other quick fixes decided to call up Play It Again Sam. I was excited because the shop is minutes away from my house. How great would it be if I could get some advice and find a new local business to support in the process!I should have read the reviews, because my experience was so similar to others. I called the store before coming in, explained what model I have and that I was hoping they could look at it. Bernie immediately told me no, they don't service Detrolas, and that I should "put it down" because it's "made in China". I'm not sure if he's intentionally trying to scare away potential customers or just has zero social skills, but he could have easily said they don't work on those models but he would be more than happy to recommend a comparable system.I shared my experience with friends and someone knew immediately what shop I called just by the horrible customer service, distinguished by a highbrow attitude. I fully intend to keep the 4-in-1--I may only use it for the other functions, but I know damn well that my next record player isn't coming from Play It Again Sam.
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November 2022 by Tony K.
Walked in as a total HiFi novice and Bernie was super patient answering my questions. I loved his quirks and even told me "rap is crap" when I told him I like everything from classical to rap . Didn't pressure me at all to make a purchase. I'll come back when I'm ready to pull the trigger.
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July 2022 by T E.
Got my first record player and wasn't sure of what equipment I needed, so I came to a local audio equipment store looking for help. I walked in, wasn't greeted with words but more so a disgusted look from the completely opposite of "gentle" gentleman. I wasn't sure if it was 1952 or 2022 with how he looked at me. I brush it off and I'm a nice guy so I greet him "hey" "how're you" and he looked as if he could care less about my conversation so I say I got this record player and I'm uncertain if I need an receiver he goes "well obviously" before I finish my sentence to say or if I can just plug into a set of speakers. I was immediately thrown off with that unnecessary smart comment. So I kept cool and he helped me but I was not a fan of his attitude. He lost a potential customer bc it was a nice place to shop, but the atmosphere is what will keep me away.
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May 2022 by Thor
Very rude man. Unhelpful and sarcastic toward every customer I saw in the store before I decided to leave without making a purchase.
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April 2022 by Roxanne Nicholson
Called before I went to this store on 3/26/22 . Told what I had. The person over the phone said to bring it in. An elder gentleman was sitting behind a desk around 3:25 p.m. I said " Hello! How are you? He responded that he was good until he saw me. I asked should I turn around and leave. He didn't respond. He was nasty when I told him I called earlier. He said " no you didn't because we don't work on that" or you didn't explain yourself clearly. I turned around and left. There are two conclusions I have from the encounter with this older man. Either he is racist (I'm black) or he's triggered because I had a mask on. I'm hesitant to think it's race because I'm from the Islands and I've never experienced racism. If he's upset about my mask. Why would anyone in their right mind care if another person choose to wear a mask. How does someone work in a store or owns a store with such disgusting and despicable behavior towards customers.I wouldn't recommend this place to a anyone. If I could give 0 stars I would.
