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November 2023 by Ruben Ramos
They were professional, good customer service and they didn't break or loose anything. I would highly recommend them.
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October 2023 by Liz Blankschaen
I would like to thank the crew for the outstanding job they did moving my house and garage. Polite, professional and definitely a good value. I would call them again for my own use and would highly recommend this business to others.
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October 2023 by Kristene Paulus
We had a great experience with Parma Movers for my parent’s local move. They were on time, polite, and professional. Kudos to Rubin, John & Will. They worked quickly & efficiently and finished about an hour earlier than I expected, which saved us money! I highly recommend Parma Movers.
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October 2023 by Felicia Mercado
I thought the movers we had were efficient and friendly. I am not happy with how we were treated once we reported that things had been broken and lost. I get mistakes happen during a rushed move. When we called in customer service was very rude and didn’t try to find something we reported as lost. We searched our new house and our old house. We know it’s missing. We asked her to talk to the five crew members and she said, “I talked to two and they didn’t see it. They are all busy and can’t be bothered.” Never once checking with the other three to see if it might have been left on the truck by mistake. Instead she gave us the cost of a damaged item versus doing her job to locate our item. I was excited to share positive feedback about this company because of the crew. I will now recommend everyone stay away because of the customer service manager.
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October 2023 by Mariano Mercado
Movers were fast but perhaps too fast. Broke a couple of items including my bed frame. I only got pennies for it but can't totally blame them for it as I didn't purchase the updated protection plan. Worst of all though was I had a large cooler full of my wife's belongings go missing during the move. Probably about 800 dollars worth of belongings lost and all I got was 6 dollars because a cooler "probably weights around 10 lbs."
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August 2023 by mandy fralick
I have worked with Parma Movers and the care and quality they put into every move is so clear. They do a really good job of helping you prepare for your move and then, also, making the process seemless the day of. Finding a local mover that I can trust with such an important part of my life is huge. I couldn't recommend Parma more!
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July 2023 by Nick Henry
Very reasonably priced and very professional! The crew that came out was very nice and respectful of our property
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April 2023 by Erin Peters
Who you get for a crew makes all the difference. We used Parma Movers for a total of three moves. We were incredibly pleased with the first two moves. The crews worked hard and were respectful of our things and homes. We have referred over 10 people to this company. We have spent over $12k+ with this company.On March 27 we had a completely different experience. One of the three workers did not move much and mainly walked around liked management. The crew left four rooms worth of things in the old house that we then needed to move ourselves. They dropped a bottle of olive oil on the driveway which stained it and they threw the glass in the grass. When I called to explain our disappointment Cathy was incredibly rude - I have actually never been treated so poorly by a service provider in my life.We will never use this company again. If you do decide to use them, make sure you check who the crew is and compare that to the good reviews. I would also make sure when you get an estimate that they are thorough - they will not be willing to do anything outside the estimate.We look forward to trying a new company for our next move. Parma Movers - you should reevaluate Cathy being able to speak with customers.
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March 2023 by Mary Falsey
Ruben, Pierre and Joe are the best movers we’ve had! Fast, efficient, careful with our furniture, plus they had to move some pretty heavy stuff: cedar chest, piano, grill, etc with no complaints! They were so pleasant - couldn’t ask for a better crew! Thanks guys! John and Mary Falsey
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December 2022 by Lori Lozier
Parma movers are the best! The agreed to move us at the last minute when our planned moving company could not due to staffing. They we easy to work with, worked well together and with us and made a difficult day turn out to be a good day. Will, Caleb and Mark made a terrific team and I would use you again in a heart beat! Thank you! Lori
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November 2022 by Mo Raybourne
Parma Movers moved all the big items for our move to a different city.Ryan, Mark and Andrew were efficient and professional.We would use them again.The office staff was helpful and courteous.
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September 2022 by Sharon M
Best moving experience ever. They made our move from Cleveland to Parma stress free. Ed, B & Joe were wonderful to work with. They placed everything were we wanted it and when they left our new house already felt like home. I will recommend Parma Movers to anyone who needs to move.
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August 2022 by Pat
Very professional, quick, friendly and right price for the right service.I am from india. I never used movers and packers in this way before..So this was my first experience as well. I was little nervous initially reading so many different kind of reviews all over the places about different moving companies.Parma movers came right on time, packed and moved things very carefully as I wanted (even though their were stairs). They did their best to move things over the new place without any damage or scratch. I would say if you plan well, keep things in place, be transperent about your inventories (no last minute surprise from your end), they will do their best for you too.I would highly recommend Parma movers.
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June 2022 by Kimberly Corlett
**6/13/22 - I am editing my review to add that Parma Movers have reached out several times since seeing this review, attempting to make things right. We’ll give it another shot this week.**I’d give zero stars if that were possible. We had an appointment for an estimate this week. I called early in the week to confirm, then they never showed up or called/text/emailed. Definitely better to know now how they run their business than to find out the hard way on moving day.
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May 2022 by Roslyn Parravano
Had to do a last minute move and they were wonderful to work with. Cathy in the office was so understanding and helpful and the 3 guys that came and did the move were friendly, and did a wonderful job! Would recommend them to anyone
