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January 2024 by Greg Kelbach
The accident (my first ever) was very traumatic. The support of everyone at Metro made the repair process a good one. The repairs were excellent. Thanks for everyone's help.
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January 2024 by Luis Rodriguez
I took my Rav4 SUV that was struck by a deer. The driver door was indented, as well as everything up to the front fender.Derek C.handled my vehicle, and did a fantastic job at it. To begin with, he was very communicative throughout the repair process; letting me know of any pricing and part changes. He also went above and beyond to make sure that we paid as little as possible in out-of-pocket expenses. I really appreciated this gesture, specially since I expected price differences between what the insurance would cover, and what was installed/ordered. I also appreciate that the vehicle was repaired in ~ 2 weeks time, this was incredibly fast and had very little downtime without a vehicle. I am definitely satisfied and would recommend Metro Accident Repair Center to anyone I know and needs the service.
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December 2023 by Kyle Boone
Staff was very friendly and kept me informed via text messaged on what they were doing. They also provide a portal so you can see your car in proccess. Its pretty detailed. I had one small issue I wanted them to fix and they offered me to come in at anytime I'm available and they'll fix my issue on the spot.
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December 2023 by Svetlana Ruggeri (Lana Love)
Excellent repair shop.
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November 2023 by Brent Flanigan
This team is impeccable and their customer service is brilliant! Derek was a HUGE help and he was very friendly when he called me. He constantly kept me in the loop at every turn, very professional. Tracey and Robert were both very friendly and supportive any time I called in with a question. Thank you so much Metro team! I am very happy that I brought my car to you all again, another amazing experience.
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November 2023 by Brandi Benson
I took my car here after someone’s bumper flew off and ramped my brand new car at 70mph, it cracked my entire front bumper and scratched all down the rocker rail, doors and rims. Metro not only did an incredible job on my car!! But they really went above and beyond the call of business in not only dealing with me and my anxiety while they had my car, but in helping me deal with the rental car company AFTER picking up my car. Melissa is now someone i would consider a friend for life! She’s incredible at her job to say the least! If this was my company, she’s absolutely without a doubt who I’d want to have running it! Robert was also awesome and honestly the whole staff collectively were just amazing to do business with! I hope I never need a collision center again!! But if I do, I won’t go anywhere but here! I will refer everyone I know to this place! It might be a bit of a wait on your car, but it’s because they’re great at what they do and they stay busy!! It’s WELL worth the wait! They don’t use after market parts and they will fight to be sure your car is getting what it needs through insurance. Not to mention they guarantee their work! 10/10 highly recommend this place!!Services: Tires
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November 2023 by Ivan Locci
An amazing caring team at Metro Accident Repair Center! So glad that I checked this option. The staff is kind, and dedicated and tries to help you as much as possible. They also have a connection with Enterprise Cars for easy and convenient car rental!Services: Painting
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September 2023 by Mark Webb
Needed someplace I could trust to put my Tacoma back right. Looked like they were the place and they were. In a word their work was PERFECT. Thanks much
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September 2023 by R Burns
Our Lexus suffered a rear end collision and our NJ insurance company had little experience in handling OH claims. Metro worked with all appraisal and approval personnel and returned our vehicle in near showroom condition using OEM parts and no additional cost to us beyond or policy deductible.Services: Painting
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September 2023 by CB Fam
Great experience repairing my Audi A6. Great customer service. Thank you for keeping me updated.Services: Painting
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September 2023 by Marnee Miller
Excellent customer service! Excellent repairs! I will refer this company to everyone I know!
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September 2023 by Sophia G.
The staff was unhelpful and very rude. Do not recommend this place. I'm sure you can find a better place with less of a headache and better costumer service.
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September 2023 by Youssef J.
the worst service i ever dealt with , they destroyed my car completely and didn't wanna cover it , no professional at all DEFINITELY not recommend very bad service
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September 2023 by Ahmed M.
make yourself a favor and avoid that place I went to fix my moon roof and left with my windshield broken and my car underivable
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September 2023 by Angela Rygalski
Melissa very easy to talk to. Understand process and can drive car until part comes in to minimize down tike.
