“Bought a mattress today from Thomas. Very profesional and took care of me right away. Working with appointment made everything easier though i did apologize for not making it the first two times. He was very understanding and still worked with me. I got a hybrid Queen mattress, softest most comfortable mattress I’ve ever layed on. DEFINITELY RECOMMEND!”
“Scott was extremely helpful in assisting us pick out last- minute furniture needs for my parents' assisted living facility. We found exactness what we were looking for, and Scott adjusted the tension on the recliner so that my elderly dad could push the leg rest back in without issue. Wonderful service! Great choices! Good prices!”
10AM - 8PM
8888 Brookpark Rd, Cleveland“Jane was such a joy to work with and more than helpful with my shopping experience.
I will be returning to purchase furniture from this location based on my wonderful interaction with Jane”
“Hello, everybody. I'm first time at this place. And I got myself a nice mattress and brand new brand new 12 inch 12 inch O mattress. A very, very nice salesman named Joe fantastic job. He did. He wasn't too pushy like the cross the street was. He has more mattresses on display than across the street does”
“Just NO. I would give six stars to get your attention.
You may not be happy with the after purchase. "Comfort is not a problem,it is a personal preference."
There are huge dips on both sides of this costly mattress, and a year old !
Now, I get Gimmicks after purchase from the in-house traveling service manager.
He pulls out a foam pad topper as the remedy for average quality cover-up.
I also made the mistake of paid in full.
YES, look at all the BBB complaints on the internet.”
“I bought a queen size mattress/box spring for my daughter's home to sleep on after selling my house and waiting to move to Florida. When I visit I still sleep on it is wonderful. Better than the one I paid $3,000 for in Florida.”
“Thank you Northeast Factory for having the mattress of my dreams for the best price. Special shoutout to Adam for helping us out and answering all our questions!”
“The manager of the Mattress Firm Raheem made us feel comfortable, if we had a problem with a price he will negotiate with us. Him and the Indian gentlemen also did a fantastic job moving in the furniture. Save your money and go to Mattress and Furniture for Less?✌?❤️”
“Good people, good products, good service and great deals! I highly recommend you check them out in Collinwood before you go spend thousands at all the other places in town!”
10AM - 8PM
1536 Golden Gate Plaza, Cleveland“Even though I was not greeted when I came in . Ms. Gabby asked if I had been greeted and she made sure to welcome me in she's very professional and made me fill confident in my purchase. Frank made sure to complement her service in front of her . I love the structure of purchase . Highly recommended .”
“Great experience, fast delivery and very professional people. Ali was a great and very helpful. Nobody in the world would get you your furniture within a week like they did. Thanks again!”
“All the good reviews about Eugene are spot on. I bought 3-unit house near the shop and one of the apartments didn't have appliances. I stopped in and they helped me find appliances that would fit the small apartment without any sales pressure or haggling. The delivery experience was also great - one price no matter how many items are being delivered to the same address. They called when they said they would and delivered exactly within the 1 hour window I was given.”