-
March 2024 by Pat Minor
I rented the 10x10 and got the discount online. The process was so easy and no contact was preferred since I have a cold. I'm thankful for the phone call after you book to make sure everything is okay and squared away I really appreciate that. I saved a little money and got the unit I needed. You can't beat that. thank you extra space storage
-
February 2024 by Patricia Smith
FAST. CHEAP. EFFECTIVE ? if that’s what you need then come here. I looked all over this was my final place I called & I came the same day just from how he spoke on the phone. Good service ! Clean environment as well which is hard to find. THANK YOU ?? I’ll be a loyal customer ever since booking self storage from you.
-
February 2024 by Ellen Barckert
Looks like a good place toStore your stuff.
-
February 2024 by Chinetha Hall
The team here is amazing! Adam and Cherri have been so helpful and professional. They care about their clients, I would highly recommend ExtraSpace Storage.
-
February 2024 by Rob
EXTRA SPACE is now LIFE STORAGE. The new management at WEST 130 cleveland-parma unit. my happiness is difficult to describe. I had to depart the locker I rented for years. The manager explained my options and directed me to the best solution. I could not be happier 100 % good experience. The manager and employee listened to my issues and they helped me solve my issues. RENT AT THIS LOCATION. 100% CHANCE OF GOOD EXPERIENCE. TELL THEM ROB SENT YOU. I rented at a difficult time in my life, the manager listened and helped me feel less stress. He helped me to understand I was not in my problem alone, I had a partner in the manager and the employee working front. The extremely clean facility is maintained and very clean. The locker was not touched for many years and when I opened the door I could tell that my items were all there and exactly where i put them I am very pleased. Outside my locker is very clean and maintained. I received reminder calls for my monthly bill (thank you) for the reminders and when I needed help I got it with a smile. The phone was answered by a team member or bounced to another national human. I always got help and advice. I was at ease in my interactions with LIFE STORAGE, I thank the people that helped me to laugh when I needed it. I am happy and very satisfied with customer service, the employees, and the actual well lit space. when my family structure is changed again as life does, I have a place in mind for the storage solution. I have an experienced team ready to make my long term storage a smooth experience. I am a very difficult reviewer, I review very detailed problems too.I could not find any problems at all. Rare. 10+ A++++ number 1 experience and cost is very competitive. Location clean and well maintained and people working there are happy and helpful. Store there with confidence you will be helped and offered a solution that makes you happy. I can not express my gratitude here, I can say that my experience could not be better and when I need storage, I have a friendly business that can help me save money and keep my family valuables safe.
-
February 2024 by Millie Caraballo
Adam gave grear customer service.
-
February 2024 by Sleepy_Boi
BEWARE! This place raises their monthly rate every 3 months. My rate has nearly doubled in only 9 months. The auto generated response they feed critics about rates changing means nothing when the service you provided hasn't changed.Have a nice greed...
-
February 2024 by Name's Gurdy
175 a month is way too much to pay for a 10x10 with no electricity and rodents... Guess I'll take my business to one of the 100 other storage creeps out here.
-
February 2024 by Sheila She
Beware, they'll up your rate 3-4 months of you renting with no explanation as to why. They will give you notice it's increased. I can only imagine if I was poor and they told me one rate then raised it less than a year later, less than 6 months later !Went from $35.00-$56.00⚠️
-
January 2024 by Daleon Stewart
Came in today and talked with Adam. He answered every question I had. He’s a great guy.
-
January 2024 by Kennedy Holder
Great facility, even better staff. Adam was phenomenal and very attentive!
-
January 2024 by AL Montana
Beautiful location and the service I received from Adam was beyond expectations! So helpful and so kind!
-
November 2023 by Quinn Krapes
Had a wonderful customer experience with Ms Cherri, very helpful and made the process stress free! Thank you !
-
October 2023 by Jenny Lund
The employee was so kind and polite. She helped me out and showed me a few units till I found what I wanted. They are very affordable.
-
October 2023 by Richard Schultz
My first time renting a storage locker, The whole experience was great! The Onsite manager was awesome, she was very thorough,and explained everything to me.
