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October 2023 by Aja Lake
I am so grateful to have found this car repair place. I had to take my car to them not once but twice in the past month. The first time I took it to them it was to correct a mistake that Conrads tire Care had made to my car. I taken my car to get my struts fixed on my car and they left them loose. The gentleman that owns this facility, kindly fixed the struts for me correctly. About a week later my water pump went out not only did they tow me from where I was within 40 minutes. My car was ready in a short period of time considering they had to order the part for my vehicle. The cost was reasonable, the service was great, and I will be using them until I no longer have to drive or I no longer live in Ohio
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October 2023 by dave plant
Great service, was at my needs Johnny on the spot
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September 2023 by Shai Jordan
Wish I could give 0 stars the chubby guy is very unprofessional. I had to ask a random person for a ride that the guy said was 5 minutes from where my car was taken buy it was 10-15. I don't blame them for doing their jobs but when I mentioned I didn't know the place I was parking a tow zone he acted like he didn't care. He said picking up my car was an inconvenience to them when he should've told the person who called. I was Called a liar when I told him I sent the money even after I showed the recipe because I was not told it was cash only. Idk if the thing on the car was already missing or if they did it but he wanted to argue about that and sent pictures of other things. I would sit on the side of the road for days over asking for a tow from them.
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September 2023 by RBrothers Keeper
When you hear of a person going above and beyond it kinda feels like they provided better than average service. That's not the case with ICON. This man helped me when others wouldn't or outright lied and stated they would but never showed. Waiting for hours with four kids and one diaper while getting the run around as we sit in an open lot next to the Cuyahoga river in downtown Cleveland... I called this man and explained my situation just hoping my kids and I aren't stranded any longer by yet another person. He showed up as he said he would and also cut me a deal. Couldn't believe how kind, generous, understanding and sympathetic he was. If you ever need a tow call ICON and nobody else. Don't waste your time. He doesn't waste yours!!! Thanks again!!!!
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July 2023 by Jaci Allen
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April 2023 by Eugene Hicks
Donnie and the guys are great people
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September 2022 by diana rudolph
This towing company came to tow a delivery driver out of our driveway. Decided to drive in our wet, soggy yard and tear it all up any say nothing. When contacted, we were told tough and they weren't going to do anything about it.
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August 2022 by Michael Rimar
Great Place if you need your Truck or Car towed very ReliableGreat pricing. Very Satisfied
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August 2022 by Heather Ann
Answered immediately and got me home safe after a pothole destroyed my tire this evening. Friendly, professional, extremely fair price.Service: Car towing
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August 2022 by Frank Curtis
When you need a tow and dont know who to call these guys got me where i needed to go and took my car to repair shop.?to these guys...
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August 2022 by Teena Payne
Hell Yeah I'm going to share my experience on Icon Towing!!!! Them white boys down by law! I love em. They got a friend in me. They helped me out tremendously! TWICE.
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August 2022 by Jen B
Whoever was driving downtown Cleveland on june 15 might need a breathalyzer he was weaving in and out of traffic almost clipped our car no signals on ...might wanna check on that guy or get a better driver. Not a good representation of your company.
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August 2021 by A Williams
The tow truck driver was a gem but when calling the business number, they answered the phone a little sketchy and I had to ask if I was calling the right place. Price was reasonable and handled my car with care.
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August 2021 by Lawrence Long
The owner Eddie was very knowledgeable and professional. I was there to buy a car and was referred by a friend and he will have my business for many years to come.
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August 2021 by Chrissy Solley
Great place, friendly people and prices are decent as well for tows
