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March 2024 by Gwen shellenbarger
Having been going for years and they never have steered me wrong. Very knowledgeable and friendly
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February 2024 by Matt Mcmillan
Great experience as always felecia peck
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January 2024 by Patricia Fiasco
Sarah is amazing
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August 2023 by Roger Grider
Great experience
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May 2023 by Krysta Weilwood
I have been a long-time H&R Block online user, almost a decade. After moving to Ohio last year, I decided to add the tax pro service to ensure everything would be double checked and accurate. I made the terrible mistake of selecting Felicia Peck as my Tax Pro; figured she's local and in Ohio. I filed my returns on March 6th... it's now April 21st and my state returns are still not filed!! Unresponsive, dismissive if I do get a response, and never stuck to scheduled appointments. I am beyond disappointed and frustrated. I spent over four hours on the phone with customer support, who escalated the matter to her supervisor, and all that did was result in me being told to mail my returns today... no guidance of what's needed, no apology for the horror show, no recourse for the money spent for the "service". I will never use H&R again.
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March 2023 by Robert Wilkinson
@ Sarah marie was very helpful and helped me file my taxes will definitely be coming back here next year
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March 2023 by Kim Petkac
Way to expensive? said would cost $85 on the site i got charged $249 after fees my return is $10 never again zero stars?
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February 2023 by Roberta Mcfarland
Very good people working at the location I go to never late and always fast
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February 2023 by Chasity Lacy
My tax pro was amazing. Highly recommend.
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January 2023 by Ms. Meow
Agent John Sabo is very knowledgeable, friendly,fast and affiant. I've been seeing him for years. He is the reason I will always come back!
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January 2023 by Franklin B
The first H&R block I went to was not able to prepare my taxes but they found another h&r block to prepare them. The preparer was very thorough.
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August 2022 by Scot Lacy
Prompt, polite, and extremely professional.
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August 2022 by Ruth Hillman
Professional
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August 2022 by George
I have been going to H&R Block for quite a few years. They have a kind staff that does nice work and explain things.
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August 2022 by Jason Anderson
Excellent customer service
