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June 2022 by Kayla K.
I had a simple single person 0 dependent 0 mortgage 0 child etc and they wanted to charge me 350 to file my taxes! F****** ridiculous I went somewhere else and paid 60 I'll never go there again !
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October 2021 by shoemeoh
I felt like Ms. Tinsley was very thorough and was looking out for my best interest.
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September 2021 by Hellzinya
H and R Block has exceptional service and I've used it every year since I was 18
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August 2021 by Erik Savidge
My tax professional did a great job, and made it a lot easier for me to receive my refund.
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July 2021 by Elisa B
I thought the service was terrible as well. We got a very tiny tax return (which we usually get a big one) and when asking folks around who make significantly higher salaries, all of them received a substantial return. The IRS also is still processing our return 5 months later!!! which seems to be an indicator it was done incorrectly. The city contacted us and said we paid the wrong amount and we had to pay more (to the additional $400 we already paid). Lastly the service was advertised as $99 but we paid more than$400. I would strongly urge to stay away!
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May 2021 by Tone Capone
Good informative information given to me with respect an courtesy with the help given to me that I needed
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May 2021 by Stacy groves
Very nice and helpful people
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May 2021 by TERRY CRUM
EVERY THING WAS HANDLED,GREAT!!! VERY PROFESSIONAL AND FRIENDLY
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May 2021 by Sarah Purtan
The woman (Debra Tinsley) that did my taxes was very rude towards me, and offended me by making comments about my family members age relative to mine, my income amount and asked very invasive private questions that had nothing to do with my return. Debra was completely unprofessional & unwilling to help me with deductions or find anything extra for my return.
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May 2021 by Google user
The woman (Debra Tinsley) that did my taxes was very rude towards me, and offended me by making comments about my family members age relative to mine, my income amount and asked very invasive private questions that had nothing to do with my return. Debra was completely unprofessional \\u0026 unwilling to help me with deductions or find anything extra for my return.
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April 2021 by Robert Smith
I like her hospitality and her ability to explain to me what my tax record means
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March 2021 by Oscar Gutierrez
Mary Vargas has always been great in helping me file every year.
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March 2021 by Jennifer McGillivray
So convenient fast and accurate! Amazing customer service.
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March 2021 by Tasha Robinson
Absolutely worse experience I've ever had in my life I reported them to tbe IRS. For taking 10 months to return my 2019 taxes. I even talk to a supervisor about 8 months ago who provided me allegedly his private personal number to see this matter got resolved quickly. Instead of him following up and/or doing his due diligence. He stopped responding to my calls & VM but made the ignorant assumption that the matter was handle. Great job Brandon Earl??????After 10 months and filling out the exact same form 6 times I just received my 2019 tax returns Feb 17, 2021 after submitting them on Apr. 15, 2020. Of course they offer to waive fees as if event justify the negligence during the pandemic. I would never trust this company and I would discourage anyone from giving them a chance especially after reading my words. Run Run Run... I am currently looking for a new text location if someone has a recommendation I would appreciate.
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February 2021 by E O
HR Block has been reliable to me for several years, so I plan to continue using you. Debra was exceptional at the 41st and Lorain location in Cleveland, Ohio. She was exceptional from the time I called to make the appointment until she completed my long tax process (I hadn't filed in about 5 years). There was also a gentleman there who seemed to be the manager, he was very professional and helpful as well. They worked together well. There was another person there named Alice, but it seemed that Debra and the gentleman were the best at multitasking. They had to answer the phone, the door, and help clients at the same time.
