-
December 2023 by Joel R
Honestly this place is sick. So many different types of yarn, and the price is unbeatable! I constantly come in there and tell corny jokes and no one ever gets mad at me! I pretty much made this place my own comedy club and no one minds
-
September 2023 by Francine D
Friendly staff and an interesting selection of yarn.
-
September 2023 by Vickey Milligan
My all time FAVORITE shop! Liz and her staff are beyond any other customer service I have ever experienced!I really enjoy her Tuesday Live shows! They are fun and so informative!If you love yarn and beautiful clothing and accessories - You MUST visit Fine Points!
-
April 2023 by dat
I was in the area for an event and found I was going to be unexpectedly, spending a considerably amount of time waiting that day, and I didn't have my knitting with me. I saw that Fine Points was near by. The folks there were very helpful finding a small project with reasonablely priced yarn and needles to occupy my wait time that day. The yarn selection was excellent. I will definitely be making another trip there.
-
January 2023 by Beth Grant
Liz is super-helpful and very communicative. She is very personable and interested in what you’re shopping for.She special-ordered some yarn for me after merely making a comment that I would have liked more of a specific item, and she was clear that while the supplier always delivers, it sometimes takes a while. As soon as they arrived (which was surprisingly quickly for that supplier), she got me squared away. I just love patronizing businesses this wonderful.
-
December 2022 by Troy Stone
Never been but if I'm ever in Cleveland I will be sure to stop by... Definitely want to visit the location where NCIS: Cleveland: Fine Pointz is located. Can't wait to buy me a whole mess of buttons ☺️
-
November 2022 by Debra Meyer
Inspiring testimonial via Late Night With Steven Cobert! I am "dying" to order some of your gorgeous yarn! Even if you are not a fiber crafter, you can purchase a donation of a refugee blanket at the price point of your choice.
-
February 2022 by Melanie Foster Bonsignore
I finally made it in to check this store out. I couldn't believe the vast assortment of fine yarns. I don't even know it crochet but wanted the tie dye wool yarn! Who knew this little GEM of a store was packed with to of the line boutique brands!? There was a whole rack of CYNTHIA ASHBY, LUKKA, ALEMBIKA...and more of the fun, artsy unique clothing I never physically SEE any place in Cleveland. I was in my glory. I went to purchase a few things and did not even realize everything I bought was on sale!! LADIES .. you have to stop here and check out the clothing. Liz the owner is amazing! So helpful & knowledgeable. Love this place!!
-
November 2021 by Karen Jarussi
I’m writing about the excellent customer service I received from Fine Points. My husband had open heart surgery at Cleveland clinic and I was in the midst of a knitting project when I ran out of yarn. I was afraid to go out into public spaces because of the risk of Covid, which might be devastating for my husband. Liz, the owner of Five Points,, actually delivered a skein of yarn to my hotel on the Cleveland clinic campus, although it was not on her way and completely extraordinary. In the space of less than 10 minutes, we had a great conversation about everything from knitting to books to kids to life. This random act of kindness was so welcome and unexpected during a time of stress and I will always be grateful. By all accounts, the shop is wonderful and I can attest to the kindness and grace of the people in it.
-
October 2021 by Eitan Scher
All the ladies inside are lovely! They know exactly what they are doing and were super helpful. Specially with a beginner like me who had many many questions.
-
October 2021 by envirock envirock
They have unique clothing and yarn. The owner was very friendly and helpful.
-
May 2021 by cynthia druckenbrod
Their selection of yarns is one of the best in NE Ohio. They are always very helpful and pleasant! Wonderful shopping experience.
-
February 2021 by Gloria Kilfoyle
Great shop. Wonderful yarns and staff so helpful.
-
November 2020 by Kim Johnson
I'm re-posting a review as I see my original review from years ago was removed, but continues to be relevant.Fine Points is a cozy space with an interesting selection. However, the moment I entered the space an employee followed me around, asking me aggressively over and over again if I needed assistance. Anywhere I went, she was a step behind. I was very uncomfortable, and I believe I experienced this because I'm African American, despite the fact that I had previously visited and made purchases from this shop. I get it, no shop wants to be accused of racially profiling customers, so that's probably why the review was removed. But since people who don't fit the traditional narrative of who visits stores like this might be looking to patronize this business, I'll repeat my story once again. I'm a professional, educated black person who went to this store to make a purchase, and I was treated like a potential shoplifter. I haven't been to this store since, nor do I patronize them when they have booths at events or participate in online markets.
-
November 2020 by Cheryl Clark
Excellent customer service, and great selection of yarn. Well definitely come back again!
