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December 2023 by POINT OF PERSONAL PRIVILEGE
I have no idea how this company is still in business with all the negative things about them. And the negative talk in their industry. It's sad when you can trust the government/USPS to provide better service than your company.FedEx is notorious for leaving customers out to dry. You looking forward to that new thousand dollar phone for Christmas, nope empty box on the porch. How about those new Nike shoes for your birthday, nah empty boxes and feelings of being violated. How about that iPad you worked so hard for, yea right some FedEx employee is using it or sold it 50 cents on the dollar.
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December 2023 by Michael Bray
I had a package arrived yesterday and it didn't showed up i was waiting all day yesterday in the cold weather since 8 in the morning still 8 pm saying that my package is delayed
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November 2023 by Jeff
The fact that you pay for 2 day shipping but takes 5 is ridiculous and misleading. This is the first time I have used FedEx in a very long time and it is a reminder why I don’t use them and won’t again.
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October 2023 by Vanessa Diaz
The fact that you can’t hold packages or forward them to new addresses in 2023 is ridiculous. I don’t understand how fedex is still in business.
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July 2023 by arunkumar muthusamy
One of the last centers that closes for the day. Made my day by being open until 9PM.
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June 2023 by Terry Reese
Very helpful; very professional
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March 2023 by joseph plaza
Staff stares through the window at you while you stand outside the door with packages waiting to enter. Why arnt they trained on customer service.Messy unorganized store area inside as well.
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March 2023 by E O
Beverly was warm and made me feel welcome. She made a good impression as well when she concerned herself with the quality of my shipping envelope. The location threw me off a little and until I parked, I did not see the customer parking. I will make this my shipping location for work.
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February 2023 by Martin Kurkul
I always seem to get less-than-helpful remarks from the usual front desk associate at this location and it isn't appreciated. The staff are friendly overall but the reception could be better considering it's the first point of contact. At the end of the day, you're better off going to a different location or just dropping your stuff in one of their boxes.
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December 2022 by Gabbie Rumsey
Package late again due to sitting in this same for facility for 2 days now. Re editing my review to say they are even worse then before package said out for delivery today then at 11:30 updates saying it is delayed now arriving tomorrow for an extra day late! Let's check back tomorrow and see if I add more!
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September 2022 by Jim Chaney
The girl that helped me was very helpful.
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July 2022 by FG
Horrible hiring practices..Isn’t really equal opportunity employer..This facility in general is horrible. Who ever put this guy James Dixon in position to hire should really be questioning themselves.. I will love to see no one ever apply at this site in general and watch the company change its hiring policies by allowing anyone to work who is qualified. If a background check goes back 10 years then leave it at that. Stop trying to dig people passed up if we’re talking over a decade ago. No one is going to apply to work and give you their information just to do something foolish at work..People are trying to better themselves..Respect the 10 year background policy.. evidently that person has been out of trouble for over 10 years..These jobs require people to handle boxes..Most people with backgrounds are trying to work and are willing to work hard this is 2022. The real criminal are the CEO’s of the company.
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July 2022 by Mary Mabry
Nice that they have a late night drop off time. 9:00 p.m. is the last pickup for Express.
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July 2022 by Bethany Germano
No customer service. They delivered my package to my neighbor who I don't know and have no way of contacing and when I tried to contact them to let them know how to resolve my case I ended up at a service center in Texas. He said I had to wait 24-48 hours for them to contact me to resolve the case. Are you kiddingme!! I can help them get me my package and they told me to go get it myself (not safe or smart) or wait.
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June 2022 by Alexis Vassiliou
Had to overnight some papers to my sister and despite personal issues the guy that took care of me was very patient and helpful
