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December 2023 by Tina Banks
I went into their store for the first time to load some money on my PayPal acct. The kid behind the register told me to go in the back and knock on the managers door and tell her what I needed. Um, no. Do your job and call your manager to the front like normal ppl. The kid running the register had his leg kicked up while he's yelling me to do his job. I call this morning and speak to the manager. You can tell in the tone of her voice that she doesn't care and I told her I would call corporate. She said "go ahead, call corporate, I don't care" These big chain stores don't care about their customers. That's fine because I don't have to give you my hard earned money either. The manager was very rude on the phone to me. If you don't like dealing with customers, in a management position, go find something else to do
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October 2023 by Vanessa DeBose
Just a quick snack stop for me
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August 2023 by Tangela Davis
This is the worst family dollar in the history of the world the manager is rude and ignorant
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July 2023 by Valentine
The new manager is very rude very disrespectful even disgraceful. She is loud and ignorant and was very disrespectful to a handicapped man in a wheel chair who had asked her for help and she told him no to “WALK “ down the aisle and get it himself. That is so inhumane. She pretending to ring out a order for a bunch of kids and really didn’t pay come to find out while she was ringing the rest of us up and she was screaming for them that they were her kids. She’s always on her phone and talking disrespectfully and loud and inappropriate. I can’t believe they have this kind of a person working there let alone being a manager .makes me wonder what kind of people own the business it’s self. The store should be closed down and properly train real proper and helpful employees to work there and clean up the store. It looks like someone just throws stuff where ever they want it. It’s not handicapped accessible and it smells like gym socks. This store is going down hill for the employees and managers they get monthly are only getting lower and worse. It’s such a shame and she should be reported
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April 2023 by Hikime Mayson
Overall a ok store, just like most family dollars around the country, it has its Days, I wouldn't suggest working there, unless you really really really really have to. They don't pay much and sometimes not at all to their employees. As far as my customer experience well family dollar is my last resort from Walmart and Amazon. You might find a day where everything is actually stocked there. You might find a day where it's impossible to get through the Isles. Don't take my word for anything I'm writing, just know that family dollar is horrible. Allot of the stores in Cleveland are a mess.
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December 2022 by Tyler Jackson
Store is not when it should sign says 8 it’s 9am no one in sight
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December 2022 by anglina bishops
a young lady name diamond they called her was very nice and helpful need more services like this. may I add that they said don't ask her for help but she was very helpful, our community needs do better.
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October 2022 by patricia armstrong
Not enough staff one cashier long line
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September 2022 by Germayne S Shepherd
The worst family dollar in the city osed 6 out of 10 times in the last past 4 months its 3:40pm and doors are locked but lights are on all day and night
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August 2022 by Terrance Dunlap
Always closed early,, stock always clogging the aisles,, and product always atleast a month pass the expiration date especially dairy and lunch meat products??!! SO PLEASE FOR YOU & YOURS SAFELY,, CHECK THE DATE'S!!!!
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May 2022 by Arie S
Store always closed during opening hours! They constantly place notes on the door that they are closed due to no staff.. I really wish they hire more ppl because this store is a big inconvenience.
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April 2022 by Von Carter
It's Family Dollar! Same old stuff, different location. Items were scattered. Mixed stuff on Isles. Went to get Comet or AjaxThey had neither. Offered me Soft Scrub.Also went to find a doggie line for the dog run. They only had the covered wire but it was overpriced. Also they had them sitting in two places close together.(they stocked them that way because both were stocked nearly with more behind. One said $3.99 and the other said $7. Employees were pleasant and professional.As it turned out I didn't get anything I went on they but still made a purchase.
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March 2022 by The Rap Committee
The manager kristy profiled us just because somebody had a mass amount of money after working 14 hour days and tried to Load Money she said this $100 bill had a weird face then when we inquired about it she said she is gonna refuse the entire sale . That was terrible she is extremely rude and I feel so odd about the way she handled it
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September 2021 by Nadine Wicks
Store wasn't clean enough. I won't go to that one again.
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July 2021 by Tunisia Seals
Constantly closed at random during the day when they should be open, and closing early. Some of the workers are nice and pleasant and willing to help, others however are rude and disrespectful. Generally stocked well, clean and organized.
