The Family Dollar store in the inner city of Cleveland is generally a pleasant experience for customers. The store is well-stocked and organized, with associates who are friendly and helpful. The manager, Carletha, is appreciated by customers for her attentiveness. However, there have been some concerns raised about the cleanliness of the aisles and the need for quicker restocking. Additionally, one incident was reported where the store manager made an inappropriate and offensive comment to a customer, which was found to be unacceptable by other customers. Overall, the Family Dollar store provides a satisfactory shopping experience, but there is room for improvement in terms of customer service and store maintenance.
I don't know why I don't feel safe at the store I feel as if someone's going to come in at any moment this store is very big and they are lacking a lot of things empty there's a lot of things that were not stocked on shelves
March 2025
Rude and store completely disorganized. Can't walk thru isles without tripping over boxes and garbage
March 2025
Very low on merchandise and need to restock more regularly