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October 2024 by Nikki Bryant
My car was illegally towed from handicapped parking meter that has my placard in the window! I contacted this company several times and asked why my car was towed and I was told I contacted the company and needed a tow and since I didn’t answer when they called my car was towed for non payment of a service I never requested. I have never contacted this company until my car was towed. I have AAA and roadside assistance through Hyundai. I have been at work all day and when I got off my car was gone. I have never contacted this company for anything and was told I could not get my car back and the owner is unavailable! I had to Lyft home ! This place stole my car!
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October 2024 by Michael Khalil
This towing company is a disgrace. They towed my car from a lot I paid to park in, completely unjustified. They showed zero concern for any damage they could cause and treated me like I didn’t matter. It’s clear they only care about money, not people. If you want your car handled with respect or decency, avoid this place at all costs. They’re the worst in the business, exploiting people and giving no regard to right or wrong. Absolutely unacceptable.
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August 2024 by reuben wallace
If it wasn't for diesel gas, I'd never go. A Pepsi product that's normally $1.69 they were charging $3.99 for! I told her the price was wrong, Pepsi was aslo there and did the same and she shrugged it off with some weak excuse. Because she couldn't sell it at that price she removed it from the cooler. Horrible! Cashiers are nice so there's that.
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February 2024 by S Clark
12 degrees and snow and we caught a flat. Young man came out in less than 10 minutes. Had our flat changed and on the way in less time than roadside assistance who had quoted us 96 minutes-Then kept telling us they had to cancel and assign us someone new. The young man was super pleasant and helpful. I'm appreciative. And he said it is pronounced eck-eez 2 syllables.
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November 2023 by David Cozart
Matt saved the day today. Thank you for all your help.
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November 2023 by Shelle M
Absolutely pleasant and all the cashiers are amazing
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November 2023 by Danzelle Jones
This place tows cars and steals items out of them. I had an entire police report that named Items left in the car and were missing
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October 2023 by Matthew Burns
Called Ecke's to tow my car for a recall. Paid in full $246.88 plus a $20 cash tip to the driver, to move it 5.6 miles. On the way the driver had to hit the breaks, which to my understanding launched my car off the tow bed causing it to be totaled. Insurance covered the total loss, but there was zero refund offered even with the great inconvenience for now having to get a new vehicle. Use this company at your own peril. Good luck.
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August 2023 by Kyle Jenisch
Had issues with my vehicle and when AAA offered no help after 90 minutes I called Eckes and they showed up in about 10 minutes. I appreciate the help
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March 2023 by Darnell Jones
This place tows cars and steals items out of them. I had an entire police report that named Items left in the car and were missing
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January 2023 by Kevin K
Tow man called us back with a reasonable quote, in a fast time, had knowledge of the area and came before stated time. Good experience all and all.Service: Car towing
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November 2022 by M T
They rightfully towed my car out of an apartment complex when I didn’t have a parking pass. After they towed it, miscommunication on price to get car out that they ended up fixing for me. However, after towing my car, I had damage on my tire that I had to get fixed and pay for myself. They refused to compensate for damage and the owner was very rude, kept hanging up the phone, and would not give me his name. Employees were fairly friendly and helpful. Owner was just kind of a j*** when I was nothing but respectful.Service: Car towing
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October 2022 by Kyle906 Q8
Absolutely trash attitude and the most exploitive towing company in all of Cleveland!!! They tow cars even if they have a pass and will NEVER notify you of any changes just to tow your car.If you ask me towing in general should be an illegal practice. Such an immoral business.Service: Special vehicle towing
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September 2022 by mack salem
Worst towing company ever. TowedMy car and damaged parts of the underneath of my car when my car wasReleased from them there were peices dragging from the bottom of my car THAT WERE NOT THERE PRIOR. They refuse to take accountability very rude people .Service: Car towing
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August 2022 by William Hubans
The absolute best towing company in NE Ohio and the Downtown Cleveland. If you need a car moved now, Ecke’s is quick with a joke or a light up your smoke. The Ecke’s drivers are so quick that they will turn on a dime and leave you a nickels change.
