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January 2024 by Christina Hernandez
Customer services was great and I love the work they did on my car. I hope, I never get hit again. But if I ever do I will definitely return here.
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January 2024 by Khristopher Bibey
Only available for estimates on Saturdays and Thursdays...Seems like a good place but impossible to get my car in since I work those days each week. You'd think a body shop place would take estimates more than a couple days a week, but I guess not.
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January 2024 by Michael Hurley
Very professional and classy business - they not only have my car looking brand new, but beat out the time they initially estimated the repairs would take and took the time to clean and detail the interior. They went above and beyond and were easy to work with. 5 stars
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November 2023 by John Coughlin
Wonderful experience working with Frank, Tammy and Tony.It was timely and smooth and the car looks great! Definitely highly recommend.
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November 2023 by Bela Karmecy
Frank is a great guy and will take care of you. He walked me through the process and answered all questions for getting my car repaired. Even when I came to pick up my car, there was a problem and he took care of it with no hassle.The work is top notch and my car looks and works like it did before the accident I was in. Thanks again for the great work. I would definitely recommend them to friends and family.
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November 2023 by zjnesta
Frank was super easy to work with. Great wealth of knowledge in the industry. Worked out a timeline for my repairs that fit my schedule as well as theirs. The workmanship at earls is top notch. If I ever need collision repairs again this is the only place I will go.
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November 2023 by charles john
Gotta give Earl's 5 stars on this one car, Looks brand new. Can't even tell that the body was damaged because some idiot tried to steal it. Thank you to you and your team job well done..
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October 2023 by Melissa
It was a wonderful experience, I got my car back a day earlier than expected. The repairs look great. Every interaction was pleasant, Frank and Tony. I forgot the name of the woman in the office but she was great as well.
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June 2023 by Jr jr
All I gotta say is. DAMN GOOD WORK NICE JOB. I'll go to frank and his crew again hopefully not but they do nice work can't tell that I even messed it up. So all the reviews that like earls aren't lying very impressive
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June 2023 by Ed
All I gotta say is. DAMN NICE JOB GUYS!!! And all these people on here aren't lying. My car is looking like new. So thanks to frank and the crew and the nice accountant in office sorry forgot your name. But now I'm gonna refer anyone I know to go here. Glad I found you guysService: Auto body & trim replacement
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May 2023 by Siobhan M.
Filing Police statement- dispatch and Officer (I am not at liberty to say as the business is threatening the police now) know Frank by name and already knew the business address before I gave the information; this business has had past problems. They have had numerous incidents and stated that I was not the first one, and there have been worse. The Owner Frank Whitaker tried to pocket money from us, demanding cash only and aggressively refused to give a sales receipt for horrible work done on my truck and accosted myself along with my two year old daughter, chasing us out of the building. My husband and I have had MANY insane issues from this center from the beginning, lack of communication, turned away 3 times when coming in person to get an estimate, our truck sat unserviced for 5 DAYS, list goes on...We stupidly stayed with them through the process as their reviews appear to be glowing and we needed the truck to be fixed asap for our jobs. It literally sat in his parking lot untouched by a mechanic for 5 DAYS, so my husband and I lost a lot of time and jobs that we needed! Too many red flags and complaints to list here. He demanded cash only since he claimed he was doing us a "favor" by giving us a discount, for shitty work done we also worked with my insurance for the service. As soon as I simply asked why we couldn't get a receipt, (obviously he has ill intent and wanting to take advantage of us being very naive) the owner, Frank Whitaker, accosted myself and my as daughter and screamed at us to get out, following up with insults, throwing his chair and things around his office, slamming one of his office doors, it was NOT SAFE to continue this conversation any further! My two year old got scared and ran.As the screaming continued, I grabbed my daughter and my money and ran to the parking lot, next dealing with his "accountant" who was also in on this situation...more insane nonsense continued, she acted as a middle man in this abusive situation. We left after no conclusion could be made, should have left asap for many reasons. This was a dangerous, sick situation with a MENTALLY ILL PERSON. PLEASE DO NOT GO HERE FOR SERVICE! He treated my husband and I VERY differently from beginning to end, taking advantage of me being alone with my daughter this last time.I hope no one else suffers at the hands of this scumbag.A police statement was made for this incident on 6/1/23. I have recorded some of the conversation with the accountant but am holding it for evidence to protect myself and my daughter who is in the video.More steps to follow. Brook Park Police stated to me that this is not the first issue they have had with him and will be following through.
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May 2023 by John-Ryan Stefanos
Frank at Earls Collision is the best. His customer service is second to none. He genuinely does everything to ensure that you have the best customer experience possible.I had a slight issue with my windshield and he took care of me, no questions asked. It was one of the most hassle free experiences I’ve ever had. Frank service is top notch!!Service: Auto maintenance
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May 2023 by Remah Doleh
I never write reviews but I felt the service I received is worth my review. Frank, the owner, is so genuine, kind and honest! I’m so happy I took my car to Earls collision. I felt safe and at ease knowing my car was in good hands. I highly recommend this place for any car repairs! Thanks again!!!Services: Transmission
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May 2023 by Rosemarie Coughlin
I chose Earl's Collision Center to repair my vehicle based on the outstanding reviews I read online. Frank and his staff did not disappoint! Customer service was amazing! I hope I never have another accident, but if that happens I know I won't hesitate to return to Earl's.Service: Auto body & trim repair
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May 2023 by Mark Miller
Frank and the team at Earl's have been fixing my auto body issues for awhile. The work is excellent and Frank always gets back to me promptly. My place to go. Highly recommended.Service: Auto body & trim replacement
