CVS in Cleveland is highly valued for its friendly and helpful staff, making shopping a positive experience. Customers appreciate the excellent customer service, especially from staff members like Nekesha, who goes out of her way to assist seniors with a caring attitude and great knowledge. She not only helps find products like hair care items but also provides a welcoming atmosphere, often checking customers out without rushing. The store's team includes other helpful employees, such as Tasha, who ensures prescriptions are transferred smoothly, and Chai, who points out special deals like buy-one-get-one-free offers. The pharmacy team is also notable, with the pharmacist, known for being personable, advocating for patients and working hard to get prescriptions filled on time, even navigating insurance issues. Customers frequently praise the staff at the Shaker Square location for their professionalism and friendliness, especially the cashier, who handles difficult situations with courtesy and professionalism. Many reviews highlight the consistent, warm service that keeps customers returning. CVS offers convenient hours, with most locations open seven days a week, providing services like prescription refills, vaccinations, personal care, and healthier snacks. They also offer savings through weekly deals, personalized rewards with ExtraCare®, and time-saving options such as same-day delivery and free online order pickup. Overall, CVS in Cleveland is recognized for its caring staff, reliable services, and commitment to making health and wellness accessible and friendly.
