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November 2023 by Grace Williams
I've visited this CVS several times and have never had an issue. This includes the pharmacy. I usually pick up my mom's prescriptions every other week and have been served by different people each time. They all provide excellent customer service, and the transaction is quick and easy with no wait. It is a little "dingy" inside, but it's what one should expect from a CVS in Downtown Cleveland.
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November 2023 by Fatima Mitchell
Move slow
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October 2023 by Chad Vanalstine
Pharmacy closes at 6.... hours are listed at the window... not on Google
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September 2023 by Dakotah Collins
Very unfortunate that they changed pharmacy hours with little notice.
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August 2023 by Steven M.
Typical CVS pharmacy. They have almost everything you would need. Price is right and everything is pretty much where it should be. The only reason I'm rating the pharmacy is that another reviewer said they were closed. I was there today, august 11, 2023 and I want everyone to know that they are indeed open. Perhaps a few months ago they were closed, who knows? In any case they are definitely now open.
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August 2023 by Haley Solberg
I have been belittled and made fun of by the workers here. They are so mean and rude to all customers - including the pharmacists. I’ve had a really hard time switching pharmacies and every time I call I literally get verbally abused on the phone. Insane - avoid at all costs
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August 2023 by Sebastian
This pharmacy needs new pharm techs who don’t verbally abuse customers. Overall the worst experience I’ve ever had with literally any pharmacy.
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July 2023 by Susan D.
First, no one to wait on you...read as we couldn't ask any questions to a clerk for product location. Finally, found what I was looking for. Arrived back at the hotel and discovered the medicine I had purchased had been opened and about half was gone. Location was not close to us and we couldn't walk back before store closed. We had an early deadline the next morning and was unable to return to make our purchase good. I doubt we could have accomplished it anyway.
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July 2023 by George Scaravelli
Literally THE WORST service I have ever had from a pharmacy. I never had problems at a pharmacy, even in the most busy area of New York City. They push back on everything. It takes days to get your prescriptions filled. They give you a hard time for needing prescription coupons processed and are irritated you are not paying out of pocket. Even when it’s a major hundreds of dollars difference. I work in healthcare and I understand how busy it is. But I will go out of my way to ensure my patients are getting taken care of. As if getting healthcare isn’t difficult enough- cvs (and specifically this one) is creating boundaries to patient access. And the pharmacy does not want to do their work.
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July 2023 by Raymond Cousins
I need items, quickly and they came to my assistance, immediately. I was also informed of the rewards program which led me to getting $10 off my purchase.
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May 2023 by Cala Henderson
Photo machine is down. One person working the register. One person working the pharmacy. No one answers the phone, it just rings. When I got to the pharmacy after being on hold for an hour—the pharmacy employee was EXTREMELY rude. She rushed the person in front of me who was dropping off a thank you gift from a CVS supported charity. She proceeded to be rude to me after that. I just wanted a prescription switched to a pharmacy close to me. She acted like she didn’t have time to do anything and I wouldn’t get my medication. If someone had answered the phone, could’ve saved me a trip and rude experience. Don’t come to this cvs if you can help it
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February 2023 by Mary S.
I have to pick up my script every 30 days, and did not want to cause a scene or argue with the pharmacist but there's 31 days in January so if I picked it up on the 19th of January (which is the reason she said I could not pick it up) then I am supposed to be able to pick it up on February 18 (30 days later).
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February 2023 by Gage Winters
Closes at random times, does not follow the posted hours. Will close 3-4 hours before posted times.
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January 2023 by Eric Brzozowski
Very unprofessional and unhelpful. I had a vaccine appointment scheduled at one CVS. They didn’t have any vaccines available, so they sent me to this CVS where they said I would be accepted as a walk in. The pharmacist at the second CVS wouldn’t administer the vaccine without an appointment despite my appointment at the other store. What a waste of time. They weren’t even busy. Just rude. I would definitely recommend going elsewhere.
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September 2022 by Gregory C.
It's a CVS. You're going to pay a bit more for convenience. They have beer (under lock and key, must be a shop lifting problem in Cleveland). They also have a self checkout kiosk. It's a CVS.
