-
January 2024 by Denise Owens
Good customer service easy access and pricing
-
January 2024 by Kee2da Streetz
It was easy for me to get in! The guy that helped me finish setting up my account was very nice and helpful!!
-
December 2023 by Bobby Kay
Ease of use. The only thing I didn't like was the constant increase to my rental fees every few months. You're pretty much forced to pay the increase. Whatever you first sign up for should be your fee. Cubesmart shouldn't have a lot of cost increases to justify raising the fees.
-
November 2023 by Melvina King
No cameras been robbed twice in 30 day period
-
August 2023 by Theodore Theofrastous
Expensive, poorly maintained, no response to request about leaky roof, damaged goods, attendant parks in front of our space - would not recommend either this facility(marginal rd, Cleveland), or this company.
-
August 2023 by Jan Ridgeway
Kristi demonstrates a strong commitment to customer service. She calls to remind customers about payment dates and potential late fees. She is personable and always greets customers with a welcoming smile. I feel comfortable asking Kristi about any concerns I havewhether I go into the store or call in. She is an asset to CubeSmart.
-
July 2023 by Michelle Sanders
THE BEST!!! Kristi is WONDERFUL ???This location is so clean, the staff is great, caring , and works EXTREMELY hard. Highly recommended. The manager goes ABOVE and BEYOND for the customers.
-
June 2023 by M S
THE BEST!!! Kristi is WONDERFUL ???This location is so clean, the staff is great, caring , and works EXTREMELY hard. Highly recommended. The manager goes ABOVE and BEYOND for the customers.
-
May 2023 by Kenneth Waterford
Christine down at the East 55th CubeSmart or 90 Cleveland was very accommodating professional and Percival and really showed that she cared and put the personal touch on my individual situation and really worked with me Christ is awesome and represented CubeSmart very good
-
May 2023 by James Schulz
Kristi was professional, explained the moving in process completely. The storage unit was clean and ready for me to move in. I will recommend this facility to family and friends.Thank you Kristi for all your help.
-
May 2023 by Martin Spies
Was a customer for several months. Great access to the highway, safe and secure, kept my valuable dry and in good condition. Will definitely return when needed!
-
May 2023 by Marko Polo
Cube smart storage failed to protect my items from water damage due to them not properly having their units sealed. Apparently There was a heavy rain that allowed the water to enter the unit. I paid for insurance for 4 1/2 years which did not cover the water damage which I thought was ridiculous. What a rip off !! What was the purpose in obtaining the insurance that you were forced to take?
-
May 2023 by Christopher Spearman
Everything was good until I was late on payments I did a pay and vacate and when I went to get my stuff I was missing items and the sad thing is it was all high-end items so with that being said don't get behind in payments because they will enter your unit and steal your things
-
April 2023 by Bijan Eghtesad
Great experience.Easy access and perfect securityThanks to Kristi who was always available to help and called in case I needed to be informed about anything regarding my unit. Also thanks toTaneka for her help whenever in office
-
April 2023 by Renee Sullivan
The service at Cube Smart Self Storage was great!Kristi was very helpful and professional. Thank you, Kristi.I would use Cube Smart Self Storage again.
