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February 2024 by Sami Jarboe
I was just in your store , the guy broke where my sim chip goes. And then continued to yell at me that it wasn’t him, today is 2/8/2024 he was the only in the store. He was rude . I was trying to replace my son’s phone and now I can’t . Because he broke the phone that was given to him to use! I will not be returning to this location. And I hope someone hire up sees this and contacts me!
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July 2023 by Jacob Donelon
The lady was very personable. Found what I needed. (A type C to type C) which is surprisingly hard to find in decent quality. Didn't catch her name but I would say they do a good job.
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April 2023 by George Galloway
Went to cricket today and showed them that my pure boom earbuds charger is not working and showed a receipt for them to give me a manufacturer warranty and replacement. Because the earbuds are not charging.i would like to have a full replacement from the manufacturer warranty supposed to be a full replacement within one year and only had them for a month
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January 2023 by T M
Went to this location to get help with transferring from android to iPhone. The guy at the counter didn’t want to help us. Said they don’t do that. My sister was trying to start the process , and he told her to stop and don’t do it here. In the past… not too long ago, a manager helped with a transfer no problem. I only Came to this location because I was told the customer service there was great. I wont be back. It’s no one else in the store, and we came way before closing time.
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October 2022 by PhillyBone Williams
I want to take my five-star back for cricket wireless! I am not happy with my phone ?. Too many issues and song and dance with this s*****
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October 2022 by Tonia Rusu
Very rude associates. They act like you need them. Customer service doesn't exist here. I won't come back.
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August 2022 by Robert Allmandinger
Not that I like going to a cell phone store but I needed to replace my SIM card and the person at the desk was very helpful
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May 2022 by Lis K
Lost my phone so I headed over to Cricket. Alex helped me the last time and again, he just gets things done in a minimum amount of time. I have friends who have Verizon and that sounds like a nightmare. Cricket is reliable, inexpensive and the customer service is outstanding. Go see Alex--he knows it all.
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May 2022 by otto Chlad
Never picks up phone when I call store. And recently when I came in store, it smelled like McDonald's and of course the worker was sitting behind the counter being lazy. Would not recommend!
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April 2022 by Janet Boyert
The man with the cool eyes not only took my 3g and took the information off of it and put it on a new phone I bought from cricket . Very helpful great multi-tasker. Very sweet and patient .
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February 2022 by Blake Doberman
Gentlemen as of 2/18, not surprised, had terrible customer care. Yelling at people, so i immediately walked out. Very rude
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February 2022 by Dale Beran
Guy with weird eyes is not nice at all. Wouldn't upgrade me cause my phone is 3g. Hate this location
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February 2022 by Philip Marlowe
Everything was fine, except for the wait. There was only one employee, who was helping another customer, so it took a long time to get assistance.
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November 2021 by Yvette Cunat
Everytime i mess up my phone. I go to Alex. And he always takes care me with no worries. And very very fast . He knows what he is talking about , highly recommend you see him for all your wireless needs ?
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September 2021 by Sharon Rivera
Was very helpful..did not try to sell me anything
