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“Love this place! They have been good to me! Unfortunately, the new staff isnt into making it happen for "US", once my little loan paid i will be closing account after 15 plus years expeditiously!”
“Any consumer should be aware that a local credit union will not have all the bells and whistles of a regional or national bank. Almost every negative review I’ve read is looking for big bank service.I used PSECU to get an auto loan on a used car. Today, it’s much harder to find good interest rates for older vehicles. I shopped around for two months and PSECU was 3%-9% lower than big banks or dealer financing.I waited to write my review until after I’ve made some payments, but so far I couldn’t be happier. Their online payment system is outdated but allows for easy payments and re-occurring payments. Statements are only by mail it seems (which is tough for me) but you can sign up for a text or email reminder which works perfectly. I had to go into a branch to get the check for my vehicle, but again, that’s typical for a small, local credit union.If you’re looking for complete online banking or never having to call, go to a big bank. But if you’re looking to save money and have patience, the team was great to work with. From receptionists, basic tellers, my loan manager and the branch manager - everyone was friendly and helpful.”
“I have nothing but good things to say. They have always been pleasant and accomodating. Their loan process was simple and straightforward. Trisha was especially helpful at the Emerald Pkwy branch.BTW, my favorite part of Google reviews is when people complain about things that are their own fault...Don't want overdraft fees? Don't overdraw you account.”
“I needed help accessing my Curewards account. After a number frustrating conversations with less than helpful individuals, I reached a rep named Tammy. She PATIENTLY walked me through the steps needed to unlock this account. I very much appreciated her GREAT HELP. THANK YOU TAMMY!!!”
“No issues. Great customer service. Excellent rates on loans. Very pleased with their service.Edit: I left for a few years. When I came back they were just as nice and easy to deal with as before. Great rate on a home equity loan and easy application process.”
“I’ve been an Ohio First Class Credit Union member here for almost 6 years & even though the same tellers aren’t there, the CURRENT TELLERS are amazing!! They are so helpful, kind, and they give the best answers when in doubt. They will get up and go ask questions and bring you the right answers.Even the receptionist is so nice and friendly, gives a welcoming vibe coming in the door.”
“I once had direct deposit with Navy Federal when I started receiving Social Security, Child Support found out and took my Social Security for that Month almost causing me to be evicted from my apartment and causing checks that I had wrote ( NAVY FEDERAL CHECKS ). and caused my Navy Federal account to be closed. I am an eight year Marine Corps Disabled Marine Corps Veteran Twice Honorable Discharged and I personally feel I should lose a Credit Union that I have been dealing with since Marine Corps Boot Camp. I feel it is a disgrace that the Child Support System are allowed to destroy individuals personal accounts without allowing them a second chance, it to the VA. Over thirty five years to diagnose me with PTSD which has affected me all of my life in all areas of my life. If any consideration would be given into REOPENING MY PREVIOUS ACCOUNT BASED ON NO NEGLIGENCE OF MY OWN BUT THE COUNTY OF CUYAHOGA, STATE OF OHIO.”
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“St Coleman will have Your back when nobody else will, and the kindness people with smiles laughs and jokes you ever wanted meet, and most of all they take of business! Thank You!”