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December 2023 by Justin Tapper
This place is top shelf, full of an incredible array of doctors and staff.
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May 2023 by Matt Stewart
Marking of parking lots and building numbers are almost non existant!Spent 1/2 hr going in circles!
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May 2023 by Ricky Fields
I love the doctors and Nurses here they are Dedicated to doing the job and they have kept me alive for 4 years. I would tell anyone who has cancer to please go to Cleveland clinic. I'm telling you these are some great doctors and they put a great team of doctors together to help him.
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December 2022 by Sonyakii
Terrible experience. Dr. Fox didn't listen to me at all. I'm 19 and have been dealing with MS symptoms for 10 years. He immediately brushed off my issues. It felt humiliating. People praise the MS center but it's really not as incredible as people crack it up to be. Absolutely absurd to have a doctor say there's nothing wrong with me. Waste of gas money I tell you.
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October 2022 by Corrie Harris
I've been going to The Mellen Center for 7+ years for RRMS. I've had MS for 17 years. The pain and the cognitive abilities I'm losing are not of concern to them.
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June 2022 by Jenn Wenn
Dr. Mary Rensel, who I have seen since I was under 10 years old … saved my life. On more than one occasion
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December 2021 by B Daboodee
After the honeymoon is over, don’t ever plan on seeing a doctor again. I travel from out of state, Pa to Ohio. Getting evaluated was fairly thorough and done by a Dr. that was the last time I saw a Dr. Nurse practitioners come snd go at this place like bowel movements, that is the first indicator of problems in paradise. Getting my insurance approved was problematic from the start. The clinic says it’s blue cross and blue cross blames the clinic. Well, the clinic over billed and wouldn’t provide proof and sent to collections. Long story short, they owed and paid me $738.00. I was a patient for 3 years. I have ppms. The stress this place caused me was unfathomable. The last time I traveled there, I was met by the nurse practitioner, paperwork in hand with a form stating I would be on the hook for $150,000.00 for a 6 month ocrevus infusion. I drove 21/2 hours in a snow storm just to turn around and drive home. That was the last time I used them for anything. I wouldn’t take a sick dog to this place. Any grant money this place gets should be yanked as the conditions under which research is conducted is not controlled properly or by using sound scientific methods for collection. They pressure patients to participate and become persistent if you refuse to become a subject. No means NO!!!
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June 2021 by Joanne Krickovich
I love this place!! The Cleveland Clinic Mellen Center basically treats multiple sclerosis and other similar neurological disorders. My nurse, Jennifer Sedlak, is fantastic!!! She is absolutely wonderful!!! Jennifer is so patient and she always listens to my concerns. Jennifer always tries to find a solution to whatever difficulties I may be experiencing. Dr. Jeffrey Cohen is also very good. He has great bedside manner and also listens and is very patient. It’s amazing how he puts across even the most difficult and hard to explain topics in a simple, easy to understand way. He lays everything out for me. Even though I have a difficult medical case, they both make it seem like I am their only patient, and they have all the time in the world to answer questions and explain everything. Whenever I leave my appointment, I always feel that they have addressed all my questions and concerns. I would highly recommend this medical center and this team. They are the best!!!❤️
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June 2021 by Brad Robison
I was diagnosed with MS in 2010. The majority of my care during this time was at UPMC in Pittsburgh. I would say for the most part my care was good. Some support staff wasn’t the best at returning calls or emails. My doctor and more importantly my PA left within two weeks of one another in December 2020 and I was never notified. To this day my doctor has not been replaced.
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January 2021 by Nickolas Lauer
Easy access to building and parking. Clean and safe. Excellent 2nd to none care of MS.
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March 2020 by Jen
Was not impressed with Doctor Fox. Probably the worst doctor I have ever seen. He was pushy and wouldn’t listen to anything I had to say. He tried to blame all of my classic MS symptoms on lack of sleep and my mood. He can read about MS all day long, but he has no idea how it actually feels to have it. And this was long after I was actually diagnosed with MS! Listen to what your patients are actually saying and show some compassion!
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January 2020 by Rachel Snell
I drove over 2 1/2 hours to get a second opinion from DR. Fox. An assistant did a neological exam and you could tell she was concerned. However, after she left the room to get Dr. Fox, she came back in with her head down. I of course, already knew I had MS and was ready for the bad news. To my surprise Dr. Fox told me I did not have MS. He told me Anxiety, Depression, and fibromyalgia was causing my symptoms. I was really confused because I have all the MS symptoms. After coming home and seeing a third neurologist. It was again confirmed I have MS. All my tests were positive. I'm mortified this doctor didn't care enough to help me and instead lied and have me an unprofessional opinion (He didn't even have my MRI films). Shame on you Cleveland Clinic for letting this practice happen. You were recommended to me as the best place to go. I got more help at an ER and great customer care. Boo to you.
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January 2020 by John Shields III
Well, it's hard to write a review on the place that tells you that your Dad has terminal brain cancer. But I must say that I was impressed with the bedside manner of just about every person that cared for him while he was there.
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December 2019 by Michael M
I was originally diagnosed and treated for MS at the main campus neurology department by Dr. Richard Lederman. He was a fantastic Dr. and I have nothing but praise and respect for him. He retired and I was referred to the Mellen Center. I see Dr. Boissy and Malissa Ayers, PA-C. I had a routine appointment today and am very impressed with the Mellen Center! I get labs, mri, testing done all in one visit in the same facility. I am very happy I decided on The Mellen Center. I drive nearly 3.5 hours to get there and it is well worth the trip. EXCELLENCE.
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November 2019 by Rosemarie Ott
Horrible care for MS. And anytime a negative review is left they pay to have it removed. Careless doctors and such a cramped space for treatments. Such a shame...
