Central Cadillac has built a strong reputation in Cleveland since 1942, known for its excellent customer service and a wide selection of luxury Cadillac vehicles. Customers appreciate the personalized attention they receive from knowledgeable staff members who go the extra mile to meet their needs. Many reviews praise the friendly and professional sales team, highlighting salespeople who are responsive, informative, and attentive to customer questions. One customer described a smooth, easy purchase experience, emphasizing the helpfulness and professionalism of the staff. The dealership’s service department also receives high praise for its quality care and communication. Tiberius and his team kept customers informed with daily updates and ensured repairs were completed on time and in great condition. Customers feel confident returning to Central Cadillac for maintenance because of the reliable service and the staff’s dedication. Overall, the dealership’s long-term employees and commitment to customer satisfaction make it stand out. Whether purchasing a new vehicle or getting service for an existing one, customers consistently mention the welcoming atmosphere and the exceptional service that sets Central Cadillac apart in the marketplace.
I have purchased multiple vehicles over the years, and the experience has always been truly great. Everyone i encountered was kind and helpful. I could not be more grateful for the help I recieved.
December 2025
I really loved the personalization the service advisor David showed me at my appointment great customer service the way it use to be
December 2025
THANKS CENTRAL CADILLAC FOR MAKING MY 2017 ESCALADE LOOK BRAND NEW AGAIN GREAT JOB